Ortella Hervensky
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EDUCATION
UNAPH: University Antenor Phirmin ( Ouanaminthe, Haiti )
Laboratory Medical Expected Juin, 2023
Galaxy Technical school ( Ouanaminthe, Haiti )
Computer Sciences
Expected May 2022
EXPERIENCES
Flangna Windows ( Ouanaminthe Haiti )
Supervisor December 2021 – January 2024
Overseeing your team's operations and performance, ensuring that tasks are executed quickly and effectively, guiding, and supporting team members, and cultivating a happy and productive work environment.
Create an environment that pushes trainees and teammates to grow intellectually and skillfully.
Defining growth Objectives: Also referred to as Competence Development Objectives, they are specific targets that support and direct teammates' growth.
HOTEL DON CHELOT (Ouanaminthe, Haiti )
Receptionist December 2017- Jully 2021
Manage Room Bookings and bookings: This includes processing incoming bookings by phone, email, and online booking systems, as well as maintaining room availability.
Completes the check-in process by confirming guest reservation information, registering visitors, and allocating rooms. Similarly, check-out entails finishing invoices, taking payments, and ensuring that visitors are happy.
Billing and payments include preparing and processing invoices, as well as accepting payments for rooms and any other services utilized by visitors.
SKILLS
Fluent French, Creole, Spanish, and Anglais
Leadership skills
Communication skills