Food Safety In-Person

Franmarie Vega

Westchester, NY 914-***-****

***************@*****.***

Objective

My objective is to obtain a position to utilize my current skills while learning new skills to develop as a professional.

Education

US Career Institute

Diploma May 2024

Old Dominion University 2025

Area of study - Psychology & Finance

Experience

Dunkin Donuts, 609 saw mill river rd.SEPTEMBER 2023 - NOVEMBER 2024

-Greeting and interacting with customers in a friendly and professional manner.

-Taking customer orders accurately, both in-person and via drive thru.

-Maintained cleanliness, food safety and health standards.

-Tracked stock levels.

-Operating the cash register and processing payments, including cash, credit, and digital payments.

-Prepared coffee, espresso drinks, and other dunkin beverages to customer specifications.

-Baking and preparing donuts, muffins, sandwiches, and other menu items.

-Managing multiple tasks at once, especially during busy periods.

-Maintaining a fast pace while ensuring quality service.

-Organizing the workspace to ensure efficient operation and reduce wait times for customers.

-Working with fellow crew members to ensure smooth operations.

-Supporting colleagues during rush periods by helping with tasks such as food prep, cleaning, or serving customers.

-Communicating effectively with team members and supervisors.

-Keeping work areas clean and organized, including counters, equipment, and customer seating areas.

-Cleaning kitchen equipment, coffee machines, and appliances regularly.

-Following health and safety regulations to ensure a clean and hygienic environment. The Cheesecake Factory, West Nyack, NY February, 2025 - Current Baker

-Prepare and bake cheesecakes, specialty desserts, and other bakery items from scratch.

-Follow detailed recipes and portion controls accurately.

-Ensure consistency in taste, texture, and presentation.

-Maintain a clean and organized workstation at all times.

-Follow all health and safety guidelines (e.g., glove use, temp checks, sanitation logs).

-Ensure all baking tools and equipment are cleaned and sanitized regularly.

-Communicate with prep cooks, pastry chefs, and kitchen staff.

-Coordinate timing with other kitchen stations to ensure smooth service.

-Participate in team meetings and follow manager instructions.

-Complete all prep and baking duties within scheduled shifts.

-Prioritize baking batches according to daily volume and production needs. Cashier

-Count money in the cash drawer at beginning and end of shift to ensure accuracy.

-Handle cash, credit/debit cards, and gift cards with speed and precision.

-Provide correct change and issue accurate receipts.

-Use the Point of Sale (POS) system to process dine-in, takeout, and bakery orders.

-Apply discounts, promotional codes, and split payments as needed.

-Verify and authorize various forms of payment, including mobile pay.

-Maintain a balanced till throughout the shift.

-Avoid overages or shortages by double-checking transaction amounts.

-Notify management immediately of any discrepancies or suspected issues.

-Print and review end-of-day or end-of-shift sales reports.

-Log all voids, comps, or refunds properly according to company procedures.

-Reconcile cash drawer totals with POS system totals.

-follow company policies for handling large bills or making changes.

-Prevent theft or fraud by remaining alert and following verification protocols.

-Secure cash during breaks or shift changes (e.g., locking register, drop box use).

-Greet guests warmly and professionally.

-Answer questions about the menu, bakery items, and specials.

-Handle guest concerns or complaints with courtesy and urgency.

-Accurately ring up dine-in, takeout, and bakery orders.

-Process payments (cash, card, gift cards, etc.) quickly and securely.

-Issue receipts and ensure correct change is given.

-Double-check orders before handing them to guests.

-Properly package food and bakery items for takeout or curbside pickup.

-Ensure all utensils, sauces, and napkins are included as needed.

-Keep the cashier station and front counter area clean and orderly.

-Sanitize surfaces and follow food safety protocols.

-Restock supplies like bags, utensils, and receipt paper. Certifications

Certified Nursing Assistant 2025

Pursuing a CNA license / certificate

Certified Investment Management Analyst 2025

Pursuing a CIMA license / Certificate

Contact this candidate