Truck Driver Customer Service

Count Erb

602-***-**** *********@*****.*** Glendale, AZ 85301

WWW: Bold Profile

SUMMARY

Reliable Commercial Truck Driver known for high productivity and efficient task completion. Skilled in route planning, time management, and safety compliance, ensuring timely deliveries and optimal vehicle condition. Excel in communication, adaptability, and problem-solving, contributing to smooth operations and customer satisfaction.

SKILLS

Commercial Truck Driver

Strong Leadership Abilities

Managerial and Lead roles

Multitasking

Reliability

Problem-Solving Abilities

Self Motivation

Material Handling

Waste management knowledge

EXPERIENCE

CDL Truck Driver, Werner Enterprises, October 2024-Current Phoenix, AZ

Adhered to company policies regarding the use of electronic logging devices. Inspected truck tires, lights, brakes, gas, oil, water levels regularly to maintain proper working order.

Communicated with dispatchers via two-way radio or cellular phone to receive delivery instructions.

Delivered goods in accordance with customer specifications using appropriate protective wrapping materials.

Maintained accurate records of deliveries, pickups, and other related paperwork. Followed all applicable traffic laws and regulations while driving. Performed pre-trip inspections on trucks, trailers, and cargo prior to each trip. Hooked and unhooked trailers from tractor and converter dollies. Owner/Operator Truck Driver, Counts Courier Service LLC, March 2024-August 2024 Glendale, AZ

Unloaded cargo at designated locations in a timely manner while following safety protocols. Communicated with customers regarding delivery times and location details. Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.

Provided customer service by responding to inquiries in person or via telephone and email. Managed records related to vehicle maintenance, inspections, repairs, registration and insurance coverage.

Manage/Driver Supervisor, Fairview Trash, January 2021-February 2024 Fairview, TN

Collected garbage from households and local businesses. Operated 8 yard and 10 yard rear loaders and big box trucks throughout each shift. Provided assistance to other drivers as needed during their shifts. Trained new drivers on safe truck operations and route fulfillment. Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.

Edited and sent out routes to drivers every night for next day pickup Coordinated with dispatch to resolve any issues with customers to ensure each job was completed in a timely manner.

Leadec-GM Spring Hill Plant, Leadec, January 2016-January 2021 Spring Hill, TN

10k and 40k hydro blasting paint booths, ovens and carriers Working in a variety of settings including confined spaces and handling of hazardous waste materials.

Providing janitorial and other cleaning services throughout the GM plant including COVID touch point cleaning

Operating forklifts, cranes, sweeper scrubbers, and other heavy machinery Working closely with management to ensure GM's expectations are met. HSS-Honor Heath, HSS, January 2014-January 2016

Phoenix, AZ

Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas. Wrote and reviewed detailed reports regarding incidents that took place on the property Assisted hospital staff with emergency situations involving patients and/or visitors. Monitored surveillance cameras and responded to suspicious activity. TeleTech, TeleTech, January 2013-January 2014

Phoenix, AZ

Taking inbound customer service calls

Extensive training in security clearance for the website. AAA, AAA, January 2008-January 2013

Glendale, AZ

Taking inbound customer service calls

Enrolling new members

Booking car rentals, hotels, airfare, sending out tour books and maps. Answered incoming calls from potential customers, provided product information and answered questions.

Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.

EDUCATION AND TRAINING

CDL A License

Southwest Truck Driver Training, Phoenix, AZ September 2024 BUSINESS MAJOR

Maricopa Community Colleges, Glendale AZ December 2007 HIGH SCHOOL DIPLOMA

Cactus High School, Glendale AZ December 2004

REFERENCES

UPON REQUEST

Contact this candidate