Customer Service Truck Driver

Debra Suntken

Phone: 870-***-****

Email: *******@******.***

Professional Summary

Reliable and safety-focused CDL truck driver with over 13 years of experience in long-haul and regional transportation. Over 2 million accident-free miles. Strong background in customer service with 20 years of experience, including scheduling, communication, and problem resolution. Proven ability to manage logs, secure cargo, and read and interpret bills of lading (BOLs) accurately. Experienced in handling weights and measures to ensure compliant and safe loads. Owner-operator with a dedication to professionalism, timeliness, and efficiency.

Certifications & Education

CDL Certification – CR England Truck Driving School

High School Diploma – Riley High School

Sales Certificate – Dale Carnegie Training

Skills

• CDL-A Licensed & DOT Compliant

• Over 2 Million Miles Accident-Free

• Load Securing & Safety Procedures

• Weights and Measures Compliance

• Reading & Interpreting BOLs

• E-Logs & Manual Logbook Experience

• Route Planning & Navigation

• Microsoft Office (Word, Excel)

• Customer Service & Communication

• Scheduling & Time Management

• Data Entry & Documentation

Professional Experience

Owner Operator / Truck Driver

Self-Employed

200X – Present

• Operated and maintained commercial vehicle for long-haul freight delivery across multiple states.

• Maintained accurate logs and delivery records to ensure DOT compliance.

• Secured loads to prevent damage and ensure safety during transit.

• Ensured accurate weights and measures for all loads to maintain safety and legal compliance.

• Delivered outstanding customer service, coordinating with clients and dispatchers to ensure timely deliveries.

• Achieved over 2 million accident-free miles through careful driving and strict safety adherence.

Customer Service Roles (Various)

20+ years experience across multiple industries

• Handled customer inquiries and complaints professionally, resolving issues efficiently.

• Managed schedules, data entry, and customer communication across phone and in-person platforms.

• Developed strong interpersonal skills and attention to detail in high-volume environments.

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