Product Owner Manager
Resume:
Dave
Johnson
Product Manager/Owner
Contact
About Me
Skills
Franktown, CO 80116
*********@*****.***
With a proven track record over 15 years as a Product Owner, I have extensive experience in driving innovation within software development. My leadership in Agile environments has enabled me to successfully develop and execute product roadmaps, manage complex backlogs, and mentor teams to achieve impactful results.
From pioneering AI-assisted coaching tools to overseeing large-scale product implementations in cloud
environments, I am passionate about delivering high-value solutions that optimize user experience and operational efficiency.
My industry experience includes contact center, finance, banking, technology, telecom and consulting.
Agile, Scrum, Kanban, Jira, Miro, Confluence
Stakeholder and Roadmap Management
Epic, Story Creation, Dev/Ops, QA Interaction
Business Case Development, KPI Creation
Data Visualization, Reporting, Analytics
Emerging Technology Application including
Cloud, AI, LLM, REACT, GCP, Blockchain
Global Team Leadership
2020
Bachelor of Science, Computer Science
Certified SAFe Agilist, Product Owner
Evangel University, Springfield, MO
ScaledAgile.com #792*********
Education & Certifications
Lead PO for the transformation of the kpi monitoring, reward, and coaching enterprise application serving 40,000 agents. The transformation involved implementing new methods and approaches as well as introducing AI features. The Team included 14 Dev/Ops, 3 QA, 2 product owners and a scrum master creating and executing over 4,500 user epics, features and stories. Product Manager for this innovative digital twin cell towner visualization company. Worked with internal stakeholders. created monetization strategies for the SaaS solution. The start-up experienced funding struggles and closed.
Created workflows and features for an innovative inventory solution leveraging AI and knowledge graph technology. Quickly promoted to Associate Director where I focused on applying AI technology to the part workflows. The AI Dev Team was located in Eastern Europe.
Visionary leader in designing and adopting key procurement emerging technology solutions.
Served as product owner for multiple award winning solutions Developed hypothesis, use cases, business cases and algorithms as a business analyst and data scientist.
Recipient of the Best of IBM award given to top 1,000 employees, in 2017.
Other Positions:
Global Procurement Strategist
Global Supplier Relationship Manager
Global Business Services Recruiting Executive
Oct 2022 to Dec 2024
Dec 2020 to March 2022
Oct 1999 to June 2020
Principal Product Owner
Product Manager
Associate Director, Product Owner
Product Owner, Supply Chain Transformation
Consilience Analytics - Greenwood Village, CO
S&P Global (IHS Market) - Greenwood Village, CO
IBM
Experience Overview
TTEC - Greenwood Village, CO
www.linkedin.com/in/denverdave
Agile Product Owner Certification 2017
IBM
Mar 2022 to Aug 2022
Principal Product Owner
TTEC - Greenwood Village, CO
Product Manager/Owner
HuntData LLC - Franktown, CO
January 2025 to Present
As Product Manager & Owner in Franktown, CO since January 2025, I led the creation of a proprietary outdoor recreation map series by synthesizing geospatial data from ArcGIS and government sources, producing high-resolution assets for five Western states. I drove digital monetization through QR-integrated mobile access, secured retail partnerships with Bass Pro Shops and Cabela’s, and now lead development of a Generative AI-powered information app to elevate user engagement. David Johnson * 1601 Gold Camp Way * Franktown, CO 80116 * 720-***-**** * *********@*****.*** Certified SAFe Agilst, Product Owner, Product Manager HuntData LLC – Franktown, CO
Product Manager & Owner, Franktown, CO January 2025 to Present
• Spearheaded the development of a proprietary map series tailored to the outdoor recreation market, identifying untapped demand across key Western states.
• Aggregated and synthesized geospatial data from ArcGIS and authoritative government sources including BLM, Colorado Parks and Wildlife, USGS, and USF to build foundational map assets.
• Applied advanced GIS tools—ArcGIS Pro, Global Mapper, and Adobe Creative Suite—to produce high-resolution maps for Colorado, Utah, Arizona, Wyoming, and Montana.
• Designed and executed a digital monetization strategy, integrating QR codes for mobile access and enabling direct map uploads to smartphone GPS apps; also developed immersive 3D map experiences for Google Earth.
• Secured retail partnerships with Bass Pro Shops and Cabela’s, resulting in in-store placement of HuntData maps in Colorado and Arizona locations.
• Currently leading development of a next-generation information app powered by Generative AI to enhance user experience.
Principal Product Owner, Empower Performance Metrics TTEC, Greenwood Village, CO, October 2022 to December 2024 Joined this industry leader to develop their Metric Pay for Performance Workforce application serving 40,000 customer engagement employees. The business case focused on linking pay to performance through new programs and a simplified, graphical user interface.
As Product Owner I worked with stakeholders to develop a Roadmap and detailed features. MVP1 included establishing Google cloud environments, developing the new back end, and creating base user features. REACT was used to create a graphics-based experience for the user. The back-end processes were re-designed and ported to the cloud. Empower 2.0 Objective – Visually link performance and pay
• Developed a Roadmap and detailed features.
• Defined “definition of done” for QA team
• Delivered MVP1 in 3 months and the entire re-write in 18 months, onboarding 40,000 agents and team leads.
• Created and managed over 4,000 epics, features, and a backlog for a team of up to 17 offshore developers.
• Mentored two Product Owners and an MBA Intern
Empower X 2025 Objectives - Apply AI to accelerate coaching insight and financial model efficiency. Roadmap features include:
• AI Assist: Utilize AI LLM’s for summarizing, rewriting, suggesting, and other functions to enhance coaching clarity.
• Call Assist: Use AI for voice-to-text, text analysis, and summarization. two LLM models listen, summarize strengths, and create coaching points.
• Coaching Insight: Capture manager input from conversations and recommend behavioral improvements, Anticipate a RAG model.
• Scorecard Balance: Analyze metrics and suggest optimal targets for Scorecards, considering financial impact and effect on agents.
Utilized Jira, Miro, and Aha! to manage the Agile process and artifacts in a Scrum environment. Hosted in GCP, utilized Gemini 5.0.
Details
Product Manager, Digital Twin, 3D Processing
Consilience Analytics, Greenwood Village, CO· March 2022 to August 2022 Joined this start-up to lead the development and launch of a solution leveraging drone photogrammetry to create digital twins of wireless towers. These digital twins facilitated visual build inspections, thus eliminating the need for in-person tower climbs. As Product Manager:
• Developed a comprehensive Product Plan, Roadmap, Epics, and Stories, including the creation of API endpoints.
• Created monetization strategies for the service through our website in the product plan.
• Oversaw the Agile process flow and managed artifacts using Trello and GitLab in a Kanban environment.
• Worked with the client base to establish photogrammetry QA requirements and processes.
•
Associate Director, Workflow and Intelligence
S&P Global, Greenwood Village, CO, December 2020 – March 2022 Implemented advanced intelligence features into a new compliance workflow. The solution involved identifying part numbers through machine learning, creating and storing data relationships using a knowledge graph, and linking part entities with AI. The primary objective was to integrate structured and unstructured part data for over 3 million parts from hundreds of databases into a searchable, expandable knowledge graph. This knowledge base enabled users to trace and discover relationships between parts, including current regulations, design specifications, and safety issues. Collaborated with the Director to set the scope and direction for the intelligence team. This involved developing iteration goals, epics, and strategies for data ingestion, defining knowledge graph relationships, and attaching unstructured information using machine learning algorithms.
Utilized Azure, Miro, and Aha! to develop and manage the Agile process and artifacts within a Scrum environment. Principal Product Owner
Developed workflow concepts for two processes centered on predicting design change impacts and ensuring compliance. Leveraged interactive and innovative tools such as Miro’s Mind Map. Crafted detailed workflows and clickable prototypes. Achieved promotion to Associate Director within six months. Used Jira, Aha!, and Miro in an Agile Scrum environment. Product Owner, Business Transformation
IBM – October 1999 to June 2020, Denver, CO
Visionary leader in designing and adopting key procurement emerging technology solutions.
• Served as Product Owner for multiple award-winning projects
• Developed hypotheses, algorithms, and AI models as a Data Scientist.
• Recipient of the "Best of IBM 2017" award.
Served as Product Owner for the following:
• Direct Insight - created Epic Features and User Stories for Production Procurement Analytics and Watson AI solution
• Procurement Concierge - created Procurement User Portal with 3D graphics and Watson AI
• Blockchain Cognitive Identity - created a cutting-edge biometric identity MVP using Watson AI and blockchain technology. This technology is now used at the United Nations.
• Pricing IQ - created IBM Procurement's first Watson AI solution, designed to enhance a buyer's ability to evaluate the pricing competitiveness of procurement bids using analytics, market sentiment (AI) and predictive pricing algorithms.
• Served in Data Scientist role as well, developing the hypothesis, algorithms, data correlation targets and rules-based AI models.
• Spend IQ - Envisioned and designed Procurement's Spend Analytics Dashboard, designed to be the trusted supplier spending data source for analysis of IBM's $20b indirect spend base.
• Open Market Talent Acquisition - created a reverse auction function leveraging real-time, low-bid supplier feedback to create dynamic transaction-level competition.
Recipient of the "Best of IBM 2017" given to the top 1,000 employees in IBM. The Pricing IQ and Blockchain Cognitive Identity Projects received national procurement industry awards for innovation. Other positions:
• Global Strategist, Global Supplier Relationship Manager May 2007 – December 2020
• Program Manager, Contractor Recruiting “Blue Direct” September 2004 April 2007 Denver, Colorado, United States
• eBusiness Recruiting Executive
Oct 1999 – August 2004 – Denver, Colorado, United States Director of Recruiting
Kforce, Inc – Denver, Colorado, Sept 1994 – Sept 1999
• Led recruiting efforts of 23 recruiters and 110 contractors Senior Computer Security Consultant, Computer Security Auditor Deloitte – Denver, CO, January 1990 –August 1994
• Conducted computer security consulting and auditing for financial sector clients Senior Computer Security Consultant, Systems Analyst, IT Auditor Exxon – Houston, TX, May 1987 – Dec 1989
• Performed IT audits, systems analysis, and computer security consulting. Education
Bachelor of Computer Science, 3.7/4.0
Evangel University, Springfield, MO
Activities and Societies:
Captain, Varsity Football
All-American
Certifications
Certified SAFe 5 Agilist, Product Owner, Product Manager Scaled Agile, Inc. Dec 2025 Cretification Number#792********* Certified Cognitive Practitioner
IBM, Inc. 2018
Agile Product Owner Certification
IBM, Inc. 2017
Agile, Scrum, SAFE (Scaled Agile Framework), MVP (Minimum Viable Product), Epics, Features, Backlog, Kanban, Product Roadmap, AI (Artificial Intelligence), LLM (Large Language Models), GCP (Google Cloud Platform), Google Cloud Environments, REACT, Jira, Miro, Aha!, Trello, GitLab, API End-Points, Drone Photogrammetry, Digital Twins, Knowledge Graph, Azure, Blockchain, Cognitive Identity, Spend Biometric Identity
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