DHIMAN BISWAS
Present Address:
Irving, Texas - 75063
Cell: 469-***-****
Email: ************@*****.***
A Brief Profile:
An accomplished professional/lifelong learner with 20+ years of experience in delivering solutions for financial services industry (Fortune 100 corporations) with emphasis on IT strategy, analytics, processes and technology solution.
Skills:
knowledge about core functions of a life insurance company/banking industry
Technical knowledge of financial, economic and statistical practices, procedures and principles, which may include a specialty area of the business
Project management, organization and planning skills with the ability to manage multiple projects effectively and lead teams
Experience using SQL server in a business environment with large datasets
Experienced in SDLC/Agile practice
Knowledge of technical data analysis techniques and tools
Tracking production issues and report periodically to group charged with monitoring uptime and efficiency of production application
Assisting the team to deal with day-to-day conflict management
Consult, review and research moderately complex business, operational, and technical challenges that require an in-depth evaluation of variable data factors
Perform moderately complex data analysis to support and drive strategic initiatives and business needs
Develop a deep understanding of technical systems and business processes to extract data driven insights while identifying opportunities for engineering enhancements
Lead or participate on large cross group projects
Work History:
Mass Mutual (Jan 2022 – July 2025)
SIERA is one of the flagship analytics platform which produces 200+ Analytics reports for 8000+ (HO + fields) users. My role is to manage the data for this platform. I have privileged to gain experience while working with various Platform Migration, new product launch, Agent commission/recognition related projects.
I was playing a role of Business Analytics Consultant
Responsibilities:
Experience in researching, optimizing, developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems
Experience with Structured Query Language (SQL) and programming in general
Strong understanding and experience with complex relational database schemas and SQL management tools.
Experience with Agile development methodologies
Deep knowledge of scrum tools – Jira
Analytical skills to identify any kind of production issue with underlying data
Release coordination
Able to articulate complex system interactions through diagrams and crisp documentation to a wide spectrum of audiences
Able to understand the technical aspects of the software, including understanding of code to be able to understand the business logic, understand technical architecture
Produce artifacts – business flow diagrams / data mapping / RCA of production issues
Have end to end knowledge of system interactions and be able to articulate well to different audiences both technical and non-technical
Experience with digital data investigation related to gap between database and reports
Infosys Technologies (NASDAQ: INFY) (June 2004 – Dec 2021)
I was playing a role of Senior Consultant and serving Bank of America as client.
Client/project: Bank of America (NASDAQ: BAC); Dallas, USA
It is a Federal mandate to ensure provision of Credit and Banking Services to Low and Moderate income (LMI) borrowers and geographies. The CRA assesses the bank’s record of meeting the credit needs of the local communities where the financial institute has banking centers or deposit taking ATMs. Regulatory performance evaluations determine how well the institution serves LMI consumers, small businesses and LMI geographies (census tracts) proportionately to other income segments. For this reason many Institute has developed CRA Platform to monitor Lending/Investment/Services activities.
The aim of this project is to improve compliance risk management ability to support the monitoring and reporting process for CRA performance, facilitating effort to evaluate its CRA rating.
Responsibilities:
Experienced in deep understanding of complex Regulatory requirements and converting them to mathematical expression or editing existing quantitative model.
Involved in creation of business rule based analytics engine for CRA domain of BOFA. This engine contains over 4500 calculation.
Experienced in statistical modelling of various What If scenarios with parameters like new Market Share File from FFIEC/new Assessment areas/ new production data etc
Real time experience on data analysis of production issues related to various data source like HMDA/SB/SF/BC/ATM/Investment/Demographic etc. which are input to the CRA Platform
Experienced working with high volume data from various regulators like FFIEC/FDIC/CFPB for data analysis.
Experienced in the regulatory reporting requirements (from OCC) and various reports related to CRA Performance Evaluations.
Experienced in working with reporting portal which has more than 120 reports. These are MicroStrategy reports and reporting cycle is quarterly/half yearly/Annual. Responsible for any kind of data issue/analysis on those reports related to production issues/fixes/enhancements/data integrity etc.
Experienced in managing Metadata.
Experienced in designing system integration solutions (ETL, batch jobs).
Executed User Acceptance Testing (UAT) and support audit review.
Communicate across very different groups like Regulators/Internal Audit/Compliance Officers/Business Analysts/Software Developers
Previous Client/project: American Express (NASDAQ: AMEX); Bangalore, India
Business Analyst (June 2004 – Jan 2006)
Stored Value Business Group manages the Gift Cards Business. Global Pre-paid Platform (GPP) is the AR system that is the backend for the Stored Value business. This is a Cool-Plex based application with WinC Front end and AS/400 backend. AMEX SVG can launch products very quickly and attain time to market with GPP and with the flexibility of configuring different features of any client product.
Responsibilities:
Coordinating the Offshore/Onshore team with respect to BA activities.
Preparing Test Plan and test metrics
Reviewing the Test Cases and approving the same
Preparing status report and reporting
Performing Functional Testing, Integration Testing, System Testing, Performance Testing and Regression Testing
Coordinate in administering and managing the bugs in Defect Tracking Tool
Educational Qualification:
MBA (Finance) from Indian Institute of Technology Madras, (2002- 2004)
B.E. (Electronics), Shivaji University, (1996 – 2000)
Certification done on Derivative Core Module from National Stoke Exchange (India)
Banking Certification done from Indian Institute of Banking and Finance