Senior Manager Supply Chain

KEITH SCHNEIDER

Senior Manager of Supplier Operations

267-***-**** ********@*****.***

SUMMARY

Results Oriented Senior Manager with 20 years experience in the Promotional Products & Apparel industry. Deep expertise in supplier relationships, inventory management, purchasing, EDI optimization and cross-functional leadership. Proven ability to streamline operations, strengthen compliance, and foster productivity. Recognized for resolving complex supply chain issues with a focus on operational excellence and customer satisfaction.

KEY ACHIEVEMENTS

Vendor Issue Resolution Vendor Training & Compliance

Managed and resolved over 400 vendor-related issues annually, Designed and led a vendor training program for 30+ new increasing inventory levels by 20% and significantly partners, ensuring 100% operational compliance improving vendor satisfaction and readiness

Warehouse Integration Operational Efficiency

Successfully integrated dropship warehouses, resulting in $100 Enhanced response times by 25%, maintaining

million increase in sales and increased product options High service levels in a fast-paced environment

EXPERIENCE

Senior Manager of Supplier Operations Alphabroder

2012-2025

Oversaw daily operations for 30+ major trade and retail vendors, including Under Armour, Champion, Columbia, Marmot, and Puma. Maintained strict adherence to company standards for quality, delivery, and compliance.

Resolved complex vendor issues (shipment delays, product quality, EDI discrepancies, labeling) through direct collaboration with vendor executives and internal sales teams, ensuring timely solutions.

Addressed and rectified purchase order discrepancies, pricing variances, and return issues, preventing chargebacks and increasing supplier satisfaction.

Conducted root cause analysis and implemented corrective action plans to prevent recurring vendor challenges.

Facilitated cross-functional problem solving with Sales, Marketing, and suppliers to address product discrepancies.

Developed and implemented process improvements related to vendor operations, working closely with key stakeholders.

Maintained vendor performance metrics and scorecards; provided actionable feedback to drive efficiency.

Coordinated year-end returns with Supply Chain, Finance, and Merchandising teams to ensure accuracy and efficiency.

Worked with Merchandising to develop proper product assortment based on customer demand and feedback.

Managed end-to-end vendor onboarding, including EDI integration and compliance assurance.

Trained new vendors on EDI, compliance, labeling, and system expectations to ensure seamless activation.

Collaborated with Product Development, Sourcing, and Customer Service to support seasonal product readiness.

Diagnosed EDI issues (EASI Standards 850, 856, 846, 810 documents) to ensure timely processing of EDI ASN’s and invoices.

Partnered with Sales to resolve customer inquiries on product availability and shipment status; relayed customer feedback to vendors for continuous improvement.

Represented Alphabroder at EASI standards meetings to align with industry best practices.

Integrated dropship warehouses into FDM4, optimizing delivery accuracy and eliminating phantom inventory.

Managed custom product requests and handled all vendor communications.

Ensured compliance with Prop 65, CPSIA, and relevant regulatory standards.

Collaborated with Marketing team in regards to pricing, carton, and product changes to reflect proper web imaging.

Senior Buyer Alphabroder

2005-2012

Directed procurement for a $2B+ promotional apparel company, overseeing 600+ SKUs across various product lines.

Utilized ERP and demand planning tools for order placement, inventory management, and workflow optimization.

Implemented inventory management strategies to minimize stockouts and excess inventory.

Analyzed Market trends and competitor activities to make informal purchasing decisions.

Synchronized with the logistics team to ensure timely delivery and proper storage of merchandise.

Created special buys to seize supplier pricing discounts.

Executed procurement strategies that support organizational goals, focusing on sustainability and risk management.

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