Quality Control Warehouse Manager
Resume:
Ronny Burton
Whitman, MA *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Warehouse & Delivery Manager
Bassett Furniture-Canton, MA
October 2020 to Present
• Manage furniture preparation for next day deliveries. Inspect and report any issues.
• Inspect and classify returns for proper disposition.
• Route deliveries and monitor team through Dispatch Track
• In the role of Warehouse Manager at Bassett Furniture, I efficiently scan in merchandise using an RF gun, monitor the delivery team through Dispatch Track, handle client issues at the time of delivery, ensuring a seamless process. Additionally, I conduct monthly cycle counts and address any discrepancies promptly.
• Routinely audit delivery team to ensure all tools and parts are at sufficient levels.
• Schedule trailers and process product labels from the ASN.
• Monitor and report ongoing vendor related issues.
• Evaluate employee performance and conduct formal reviews Warehouse Supervisor
LKQ Corporation-Taunton, MA
September 2018 to February 2020
Supervised aftermarket automotive parts pickers for accuracy and completeness.
• Ran reports for daily cycle counting
• Managed scanning and routing of salvage parts
• Scheduled employee certification tests
• Evaluated employee performance and conducted formal reviews.
• Scheduled offshore containers and supervised container was offloaded within the time required. Dispatch Supervisor
New England Retail Express-Stoughton, MA
April 2013 to March 2018
• Ensure contractors adhere to company standards and DOT regulations
• Conduct regular meetings on inspection and merchandise accuracy with owner operators.
• Manage company fleet and schedule truck maintenance.
• Monitor contractors damage and no-fit ratio, depots VOC and ECR metric rate in accordance with clients contractual agreement.
Customer Service & Quality Control Manager
Boston Interiors-Stoughton, MA
April 2011 to March 2013
Supervised direct reports with a focus on weekly service volume analysis, vendor charge back, and payroll management.
• Reviewed and approved parts invoices, inspected services for the following day, and provided guidance to technicians.
• Monitored service coordinators activities and exchanges to ensure accuracy and efficiency.
• Evaluated employees performance and conducted formal reviews and addressed quality control issues with the vendors and buyers.
• Ensured road technicians met service completion rates and timeframes. Assistant Warehouse Manager
Boston Interiors-Stoughton, MA
May 2009 to April 2011
Manage warehouse staff and quality control procedures.
• Inspect case goods and upholstery
• Supervise repairs for outgoing deliveries
• Track and report vendor quality control trends. As Assistant Warehouse Manager at Boston Interiors, I oversaw warehouse personnel, inspected case goods and delivery repairs and track vendor and quality control trends
Education
Associate in Law enforcement
Massasoit Community College
February 1999 to May 2002
Skills
• Time management
• Familiar with AS400 and SAP programs
• Materials handling
• HR sourcing
• Warehouse Management
• Logistics
• Shipping & receiving
• Forklift
• Manufacturing
• Warehouse supervisor experience
• Analysis skills
• Data entry
• Project management
• Leadership
• Conflict management
• Freight Experience
• Organizational skills
• Warehouse Supervisor Experience
• Shipping
• Transportation management systems
• Writing skills
• Warehouse experience
• Inventory Control
• Employee Evaluation
• Continuous improvement
• Warehouse management system
• Supply chain
• Shipping Receiving
• Communication skills
Certifications and Licenses
Fork lift certified
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