Monique Trinidad
Pompano Beach, FL *****
***********@*******.*** +1
Authorized to work in the US for any employer
Work Experience
Server/Waiter
Nonna's Trattoria-Pompano Beach, FL
February 2024 to June 2025
Server duties included:
• Greet tables, take food/drink order
• Serve food, drinks
• Clean table during each pass of empty items
• Restock items before and after shift
• clean designated area
• polish silverware
• Attend to each table as needed
• Cash out each table
Server
Matteo’s Restaurant-Boca Raton, FL
September 2023 to December 2023
Server duties included:
• Greet tables, take food/drink order
• Serve food, drinks
• Clean table during each pass of empty items
• Restock items before and after shift
• clean designated area
• polish silverware
• Attend to each table as needed
• Cash out each table
Server/Waiter
Canyon Southwest Restaurant-Fort Lauderdale, FL
December 2021 to August 2023
• Greet tables, take food/drink order
• Serve food, drinks
• Clean table during each pass of empty items
• Restock items before and after shift
• clean designated area
• polish silverware
• Attend to each table as needed
• Cash out each table
Practice Manager MA
Medsmart Wellness Centers-Aventura, FL
June 2021 to December 2021
• Patient intake Vitals, ECG when necessary
• Prescriptions calls to pharmacies
• Educated in Anaphylaxis procedure
• HRT injections, IM injections, SQ Injections, Venipuncture
• Patient History, Process Doctors orders
• New Patient intake current medication list, outside labs, family health and patient health history
• Restocking, cleaning exam rooms, BP sleeves and portable BP device
• Insuring upmost patient care with compassion and genuine patient relations
• Sculptured, Fit3D
MEDICAL ASSISTANT
RELIEVE ALLERGY ASTHMA & HIVES
October 2020 to April 2021
• Patient intake Vitals, ECG when necessary
• Prescriptions calls to pharmacies
• Educated in Anaphylaxis procedure
• Immunotherapy injections, IM injections, SQ Injections
• Patient History, Process Doctors orders
• New Patient intake current medication list, outside labs, family health and patient health history
• Restocking, cleaning exam rooms, BP sleeves and portable BP device
• Insuring upmost patient care with compassion and genuine patient relations
• Prepare and send progress notes, labs, prescription referrals for Xolair, Dupixent, IVIG SQ or IVIG forpatient treatment.
• PA's for Bio medication, communication with Drug Reps for education and guidance on medication
MEDICAL ASSISTANT/PHLEBOTOMIST
CARDIOLOGY TECH
August 2019 to October 2020
• Patient intake Vitals, ECG
• Injections, PT test, UA, Venipuncture
• New Patient intake current medication list, outside labs, family health and patient health history
• Insuring upmost patient care with compassion and genuine patient relations
• Patient flow, ACS Holter
• Restocking, cleaning exam rooms, ECG machine and leads, BP sleeves and portable BP device
Flight Attendant
SKYWEST REGIONAL AIRLINES, INC-Salt Lake, UT
September 2018 to August 2019
Implementing safety and security of passengers
• Providing excellent service to all aboard my flights
• Keeping open communication with inflight crewmembers
• Creating a warm and safe environment
• Meeting inflight time management and on time flight schedule demands
• prioritizing workloads
• implementing new procedures and meeting FAA safety standards FRONT DESK RECEPTIONIST
DR. PETER A. FIELDS, M.D
April 2018 to August 2018
Check in and check out patients
• answering calls, taking messages and schedule returning patient appointments
• maintaining new patient and returning patient charts
• prioritizing workloads
• implementing new procedures and administrative systems
• logging or processing bills or expenses
Administrative Assistant
DAVID BEVERLY HANDYMAN SERVICES-Culver City, CA
March 2016 to April 2018
• answering calls, taking messages and handling correspondence
• maintaining diaries and arranging appointments
• typing, preparing and collating reports
• filing
• organizing and servicing meetings (producing agendas and taking minutes)
• managing databases
• prioritizing workloads
• implementing new procedures and administrative systems
• logging or processing bills or expenses
• acting as a receptionist and/or meeting and greeting clients Phlebotomist Externship
Kaiser Permanente
October 2014 to December 2014
• Perform various venipunctures, collection of urine samples
• Label all samples with date, time, initials
• Enter all samples taken into the computer
• Briefly trained to prep all specimens for transport Medical Receptionist
FACEY MEDICAL FOUNDATION September
2007 to June 2008
RECEPTIONIST II PEDIATRICS, FACEY MEDICAL FOUNDATION
• Rotate from back to front duties
• Front Desk check in/out, data input, closing credit card machine and deposit monies
• Provided timely, courteous and knowledgeable response to information requests; screened andtransferred calls; and prepared official school correspondence for patients
Administrative Assistant
UCLA Medical
January 1996 to April 1998
01/1996 - 04/1998
RECEPTIONIST I DORIS STEIN EYE RESEARCH CENTER, UCLA
• Handled multifaceted front desk clerical tasks (e.g., data entry, appointments, heavy phones and filling)as the assistant to back office staff as well as front desk. Quickly became a trusted assistant known for "can-do" attitude, flexibility and high- quality work. Also assisted back office during Lasik procedures, prep patients and post-op care.
• Provided timely, courteous and knowledgeable response to information requests; screened andtransferred calls; and prepared official school correspondence for patients
Education
Certificate in IV Insertion Therapy
Arizona Medical Training Institute - Phoenix, AZ
January 2021 to January 2021
Certificate in Phlebotomist CPT1
Simi Valley for Careers & Education - Simi Valley, CA February 2014 to January 2015
Associate's degree in Bioscience
College of the Canyons - Valencia, CA
June 2003 to August 2008
Certificate in Medical Assistant
North-West College-West Covina - West Covina, CA
February 1999 to January 2000
Skills
• EMR Systems (4 years)
• Experience Administering Injections (5 years)
• ICD-10
• Insurance Verification
• Patient Care (6 years)
• Vital Signs (6 years)
• CPT Coding
• ECG (3 years)
• Iv insertion therapy (1 year)
• Venipuncture Experience (5 years)
• Sc and IM injections (5 years)
• Medical Records (8 years)
• Phlebotomy (5 years)
• Medical Office Experience (6 years)
• Anatomy Knowledge (5 years)
• Computer Literacy
• Transcription
• Medical Billing
• Medical Coding
• Physiology Knowledge (3 years)
• Medical Scheduling
• English
• Medical terminology (6 years)
• Management (3 years)
• ICD Coding
• Quality Assurance
• Triage
• Documentation review
• Customer service
• Clerical Experience
• Phone Etiquette (9 years)
• Laboratory Experience (2 years)
• Typing (6 years)
• Medication administration
• Practice Management
• Restaurant experience
• Serving
• Guest relations
• Upselling
• Customer service
• Cash handling
• Front desk
Languages
• English - Fluent
Certifications and Licenses
CPR Certification
First Aid Certification
Medical Assistant
Present
Phlebotomy
January 2014 to Present
IV Certified
January 2021 to Present
BLS Certification
Food Handler Certification
January 2022 to January 2025
Groups
PTK International Honor Society
January 2005 to Present
Additional Information
SKILLS
• Great with public, problem solver, Computer literate, Advanced with Internet, Microsoft literate.
• Fast learner
• Highly Organized Worker and Team Player/Leader
• Great Communication Skills
• Great Listening Skills