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Customer Service Digital Marketing

Location:
New York City, NY
Posted:
August 29, 2025

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Resume:

CHANCE SPELLMAN

SALES PROFESSIONAL & FASHION MARKETING STUDENT

CONTACT

New York, NY, 10002

646-***-****

***************@******.***

PROFILE

Diligent, detail-oriented, and goal focused sales professional and fashion marketing student with experience in luxury retail, sales, digital marketing and customer relationship management, notably in high-paced work environments.

EDUCATION

Fashion Institute of Technology

New York, NY, 10001

AAS IN ADVERTISING AND

MARKETING

COMMUNICATIONS (AUGUST

2022 – DECEMBER 2024)

BS IN ADVERTISING AND

MARKETING

COMMUNICATIONS (JANUARY

2024 – 2026)

KEY SKILLS

Marketing

Client Services

Communication

Microsoft Excel

Microsoft Word

Multitasking

Public Relations

Customer Loyalty

Copywriting

INTERESTS

Journalism

Market Research

Fashion Styling

EXPERIENCE

SMCP • JUNE 2023 - PRESENT

Boutique Associate – New York, NY

Sales stylist and customer service associate tasked with providing a hospitable shopping experience. Responsibilities and accomplishments included: reaching continuous sales goals throughout the week. Managed a client book of frequent customers, tracking and logging appointments with clients. Maintaining Excel spreadsheets. Email marketing involving events and promotions. Keeping track of our KPI’s, improving store sales by 28% of Q1 in FY25. Assisting the visual merchandising team & maintaining overall appearance of store.

BANANA REPUBLIC • MAY 2022 – MAY 2023

Sales Associate – New York, NY

Stylist tasked with building customer loyalty and improving business’ client capture rate. Keeping track of loyalty program registrations and Banana Republic credit card applications. Providing excellent customer service experience.

EXTRACURRICULARS AND AWARDS

Google Ads Display Certification

Google Ads Search Certification

Blush Magazine Club at the Fashion Institute of Technology Tasked with creating the Fall 2023 Issue of Blush Magazine in the Web Writer position.

Dean’s List, Fall 2023 Semester at the Jay and Patty Baker School of Business and Technology at FIT – Received February 2024



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