Customer Service Digital Marketing
Resume:
CHANCE SPELLMAN
SALES PROFESSIONAL & FASHION MARKETING STUDENT
CONTACT
New York, NY, 10002
***************@******.***
PROFILE
Diligent, detail-oriented, and goal focused sales professional and fashion marketing student with experience in luxury retail, sales, digital marketing and customer relationship management, notably in high-paced work environments.
EDUCATION
Fashion Institute of Technology
New York, NY, 10001
AAS IN ADVERTISING AND
MARKETING
COMMUNICATIONS (AUGUST
2022 – DECEMBER 2024)
BS IN ADVERTISING AND
MARKETING
COMMUNICATIONS (JANUARY
2024 – 2026)
KEY SKILLS
Marketing
Client Services
Communication
Microsoft Excel
Microsoft Word
Multitasking
Public Relations
Customer Loyalty
Copywriting
INTERESTS
Journalism
Market Research
Fashion Styling
EXPERIENCE
SMCP • JUNE 2023 - PRESENT
Boutique Associate – New York, NY
Sales stylist and customer service associate tasked with providing a hospitable shopping experience. Responsibilities and accomplishments included: reaching continuous sales goals throughout the week. Managed a client book of frequent customers, tracking and logging appointments with clients. Maintaining Excel spreadsheets. Email marketing involving events and promotions. Keeping track of our KPI’s, improving store sales by 28% of Q1 in FY25. Assisting the visual merchandising team & maintaining overall appearance of store.
BANANA REPUBLIC • MAY 2022 – MAY 2023
Sales Associate – New York, NY
Stylist tasked with building customer loyalty and improving business’ client capture rate. Keeping track of loyalty program registrations and Banana Republic credit card applications. Providing excellent customer service experience.
EXTRACURRICULARS AND AWARDS
Google Ads Display Certification
Google Ads Search Certification
Blush Magazine Club at the Fashion Institute of Technology Tasked with creating the Fall 2023 Issue of Blush Magazine in the Web Writer position.
Dean’s List, Fall 2023 Semester at the Jay and Patty Baker School of Business and Technology at FIT – Received February 2024
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