Customer Service Inventory Management
Resume:
BELINDA
ROZIER
********@******.***
Darien, GA 31305
I'm Reliable employee seeking Job Title position. Offering excellent communication good judgment.
Professional retail worker with proven ability to lead and inspire teams. Skilled in cash handling, customer service, and operational efficiency. Strong focus on collaboration and adaptability, ensuring smooth operations and positive customer experiences. Reliable and results- driven with knack for problem-solving and team motivation. PROFESSIONAL SUMMARY
SKILLS
• Customer service
• Team leadership
• Problem-solving
• Cash handling
• Punctual and reliable
• Positive attitude
• Flexible schedule
• Store opening and closing
• Money handling
• Product restocking
• Heavy lifting
• Payment processing
• Workflow coordination
• Adaptability and dependability
• Inventory management
• Merchandise stocking
• Shift scheduling
• Online order picking
• Safety rules
• Loss prevention
• Time management
• Attention to detail
• Multitasking and organization
• Empathy and patience
• Cleaning and sanitizing
• Customer relations
• Adaptable and flexible
• Cooperative attitude
• Order taking
• Policies and procedures
Wayne County High
Jesup, GA • 08/1997
High School Diploma
EDUCATION
B P Truck Stop - Cashier Team Lead
Darien, GA • 06/2021 - 03/2025
Dr.Tonya Payne - Drug Screening Tech
Darien, GA • 04/2019 - 06/2022
WORK HISTORY
Led cashier team in daily operations, ensuring efficient transaction processing and customer service.
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Trained new staff on point-of-sale systems and cash handling procedures for improved performance.
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Monitored inventory levels, coordinating with management to reorder supplies as needed.
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Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
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Assisted in scheduling shifts, optimizing team coverage during peak hours for operational efficiency.
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Implemented cash register protocols to minimize discrepancies and improve accuracy.
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Collaborated with management to identify process improvements, increasing team productivity and service quality.
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Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
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• Assisted customers by answering questions and fulfilling requests. Communicated with customers and team members to solve problems.
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• Processed both cash and card purchases and returns. Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
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Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
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Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
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Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
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• Trained team members on cash register operation and cash handling. Trained new technicians on equipment usage and safety protocols, fostering a knowledgeable workforce.
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Drug screening
CERTIFICATIONS
Sunshine Learning - Child Care Supervisor
Jesup, GA • 06/2014 - 06/2018
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines. Done drug screening on patients, hand out kits, collected there either urine or swapped mouth and performed drug screening
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Supervised daily activities of children, ensuring safety and engagement in learning experiences.
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Developed and implemented age-appropriate educational programs tailored to children's developmental needs.
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Trained and mentored staff on best practices in child care and classroom management techniques.
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Coordinated communication with parents regarding children's progress and behavioral observations.
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Assessed individual children's needs, adjusting program activities to foster inclusive participation.
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Established a positive environment promoting social skills, emotional growth, and peer interactions.
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Maintained a clean and organized facility with attention to sanitation standards and child-safe environments.
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Enhanced child safety by implementing and enforcing strict guidelines for staff supervision and playground activities.
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Coordinated field trips as enriching experiences aligned with curricular objectives aimed at broadening children''s understanding of real-world applications.
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Served as a resource for staff members seeking guidance on ECE best practices or advice on how to handle specific child care situations effectively.
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Contact this candidate