Customer Service M E
Resume:
C U S T O M E R S E R V I C E P R O F E S S I O N A L
A L A S I A M E L V I N
Customer Service Excellence
Team Leadership & Collaboration
Time Management &
Multitasking
Sales & Upselling Strategies
Menu & Product Expertise
Order Management & Inventory
Point-of-Sale (POS) Systems
Process Improvement
E X P E R I E N C E
Cafe Intermezzo, Atlanta, GA
Feb 2025 – May 2025
SERVER
Delivered outstanding service in a fast-paced, upscale dining environment.
Managed multiple tables with professionalism and attention to detail.
Handled special orders and dietary requests accurately and efficiently.
Supported team collaboration to enhance overall guest experience.
Adaptable and results-driven customer
service professional with over 7 years of
experience in high-volume dining and
retail environments. Known for
exceptional communication, quick
problem-solving, and strong time
management. Proven ability to boost
customer satisfaction, team productivity,
and repeat business through a positive,
service-focused approach.
Bachelor of Arts in Film and Video Production
GEORGIA STATE UNIVERSITY - 2020
E D U C A T I O N
S K I L L S
S U M M A R Y
C O N T A C T
7766 Bay Cedar
Orlando, FL 32835
***********@*****.***
Banana Republic Flagship Store, Buckhead – Atlanta, GA Sep 2024 – Dec 2024
STYLIST SALES ASSOCIATE
Provided personalized style advice tailored to customer preferences.
Maintained visual merchandising standards and organized displays.
Shared product knowledge to educate guests on materials and styles.
Boosted sales by engaging clients and promoting new arrivals and events.
Bar Taco, Vinings, GA
May 2023 – Jul 2024
TEAM LEAD / BARTENDER
Oversaw daily bar operations, trained new staff, and managed inventory.
Delivered high-quality service while multitasking in high-pressure settings.
Mentored junior team members and promoted a safe, clean environment.
Stayed current with mixology trends and followed all safety protocols.
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