Driver non CDL
Resume:
Rebecca Savastano
Cheyenne, WY *****
******************@*****.***
Authorized to work in the US for any employer
Work Experience
Teller
*** ***** ****** / ***** ****-Cheyenne, WY
July 2022 to Present
• The Teller is responsible for customer service to ensure our guests have an enjoyable experience.
• General duties include making new customers Derby Club player cards, balancing and maintaining a cash drawer, and paying guests their winnings.
• It is an enjoyable, fast-paced, satisfying job that will make you want to come to work every day. The atmosphere is exciting and a wonderful place to be.
• Tellers set the stage for a different entertainment experience.
• Tellers demonstrate genuine hospitality during every interaction.
• Tellers are responsible for creating positive first impressions that build lasting customer loyalty.
• Just be a team player with a can-do attitude.
• Maintain a balanced cash drawer at all times, with zero discrepancies or errors.
• Manage large volumes of cash while adhering to strict security protocols.
• Perform end-of-day balancing procedures to ensure accurate accounting of daily transactions.
• Walk the gaming floor looking for opportunities to interact with guests, displaying an attentive, upbeat, and enthusiastic demeanor.
• Communicate how terminals play and operate, Winneers Club benefits, internal promotions, and site amenities.
• Calmly listen to guest concerns and complaints; attempt to resolve as possible.
• Work effectively with staff and guests, including but not limited to working through disagreements in a courteous manner.
• Maintain good working relations with supervisors, employees, and regulators.
• Keep the gaming area clean, stocked, secured, and well-maintained, including but not limited to picking up trash, clearing empty drinks, etc.
• Troubleshoot minor repairs with wagering terminals and player tracking systems as needed.
• Ensure compliance with all applicable gaming laws and company internal controls, policies, and procedures, Title 31, and federal regulations.
• Efficiently perform duties in both calm and busy situations.
• Perform additional duties and responsibilities as assigned. Cashier/Head Cashier
Home Depot, Inc.-Cheyenne, WY
July 2019 to July 2022
Position Purpose:
• Cashiers play a critical customer service role by providing customers with fast, friendly, accurate, and safe service. They process Checkout and/or Return transactions, as well as monitor and maintain the Self-Checkout area.
• They proactively seek product/project knowledge to provide customers with information and identify selling opportunities.
• They follow all policies and procedures to ensure that shrinkage is minimized.
• A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, ProDesk, and Special Services and Tool Rental.
• They provide first-level escalation for customer issues and assist in the supervision, coaching, and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers.
• The preferred qualification for a Head Cashier is 1+ years of Cashier experience. Head Cashier
• Process Return transactions, as well as monitor and maintain the Self-Checkout area.
• Proactively seek product/project knowledge to provide customers with information and identify selling opportunities.
• Follow all policies and procedures to ensure that shrinkage is minimized.
• A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Provide first-level escalation for customer issues and assist in the supervision, coaching, and training of other Front End Associates by training new Cashiers and utilizing all available tools to coach and develop other Cashiers.
• The preferred qualification for a Head Cashier is 1+ years of Cashier experience. Customer Service Associate
Home Depot, Inc.-Cheyenne, WY
March 2018 to July 2019
• Provided excellent customer service to resolve customer needs quickly and accurately.
• Ensure customer orders are released and returned properly.
• Processed payments, phone sales, and equipment rentals. Checked out customers.
• Process all returns and Return to Vendor exceptions when prompted.
• Know and understand current promotions running in the store.
• Monthly log on to Knowledge Depot and complete all assigned training as scheduled.
• Processed returns and exchanges efficiently, maintaining accurate records and inventory levels.
• Collaborated with cross-functional teams to resolve complex customer issues promptly.
• Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction.
Van Driver
Professional Transportation, Inc.-Cheyenne, WY
June 2018 to August 2018
• Drive BNSF and UP crews in Wyoming, Colorado, and Nebraska as needed.
• Performed routine inspections of the van to identify any maintenance or repair needs.
• Adhered to all traffic laws and regulations while driving the van.
• Maintained a clean and organized van interior for optimal efficiency and professionalism.
• Provided exceptional customer service by being courteous, helpful, and professional at all times.
• Completed daily pre-trip inspections of the van's mechanical condition before starting each shift.
• Maintained a safe driving record without any accidents or violations throughout employment tenure.
• Received commendation from supervisors for exceptional customer service skills and positive feedback from customers.
Production Line Leader
Magpul Industries-Cheyenne, WY
July 2016 to January 2018
• Manage all aspects of the production line.
• Led a team of production line workers in meeting daily production targets and ensuring quality standards were met.
• Implemented lean manufacturing principles to optimize production processes, increasing efficiency.
• Trained new hires on standard operating procedures, equipment operation, and safety protocols to ensure a smooth onboarding process.
• Monitored production line performance and identified areas for improvement, implementing corrective actions that reduced downtime.
• Collaborated with cross-functional teams, including engineering, quality control, and maintenance, to resolve issues and improve overall productivity.
• Conducted regular inspections of the production line to identify potential hazards or safety risks, taking immediate action to address them.
• Utilized data analysis tools to track key performance indicators (KPIs) such as throughput, cycle time, scrap rate, and first-pass yield.
• Coordinated with the procurement department to ensure the availability of raw materials needed for uninterrupted production flow.
• Provided ongoing training opportunities for team members to enhance their skills and knowledge in areas such as safety practices or equipment operation.
• Implemented standardized work instructions for each task performed on the assembly line.
• Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing outstanding achievements.
• Led daily production meetings to communicate goals, address concerns, and foster a culture of teamwork among team members.
• Drove continuous improvement efforts by analyzing data trends, identifying bottlenecks or inefficiencies, and implementing corrective actions.
• Mentored and coached team members on best practices for productivity enhancement techniques, such as time management or work organization strategies.
• Served as a liaison between upper management and production line workers, conveying information regarding company policies or procedural changes.
• Fill in for Production Crew Lead as needed.
Regional Billing Specialist
Rebecca Savastano-Airgas
February 2016 to March 2016
• Responsibilities:
• Report to Regional Operations Controller.
• Daily processing of regional bulk operations paperwork for the timely billing of bulk gas deliveries to customers.
• Process bulk gas transfers between distribution locations and plants.
• Receive inventory into the system for processing vendor payments, utilizing the Airgas SAP computer system.
• Interact with multiple business partners, including Customers, Vendors, and Airgas Associates from Sales to Operations.
Drivers, and Accounts Payable. Front Desk Agent
Holiday Inn-Cheyenne, WY
July 2015 to February 2016
• Provide 100% Guest Satisfaction through efficient and effective guest interactions.
• Assist guests at check-in and check-out. Process guest payment at check-out.
• Operate the PMS beneficial computer system.
• Record special billing instructions.
• Handle cash transactions.
• Balance the cash drawer daily.
• Help guests resolve any issues that may occur during their stay.
• Coordinate with other departments as needed to assure quality service.
• Promote hotel attractions and services.
• Keep current on local attractions and events.
• Accomplishments: Enrolled more guests in the IHG Rewards program than any other Front Desk Agent.
• Used Excellent Customer Service Skills.
• Cash handling and computer skills.
Fuel Tax Examiner
Wyoming Department of Transportation-Cheyenne, WY
December 1999 to February 2015
• Analyze, interpret, and audit fuel tax returns for accurate posting and distribution of fuel taxes.
• Apply established accounting procedures and regulations to determine the accuracy and integrity of fuel tax returns.
• Use judgment when interpreting the Wyoming State Statutes are used in determining fuel ownership, whether fuel tax is due, the accuracy of destinations, whether fuel is imported or exported, and whether there are taxes due and/or credits as a result of what is determined through the research.
• Respond to taxpayer inquiries regarding statutory, as well as departmental reporting requirements.
• Interpret Wyoming State Statutes in conjunction with all scenarios of fuel transfers and sales.
• Verify the accuracy of detailed tax schedules by cross-referencing taxpayers' receipts to disbursements with distributors, importers, exporters, suppliers' tax returns, and other states' export taxpayer information.
• Assist the taxpayer in completing and amending fuel tax returns.
• Research, compute, and prepare billings and credit memos.
• Interpret data and provide advice when communicating reporting issues that have led to the billings and /or credit memos.
• Reconcile a six-month desk audit for each distributor, importer, and exporter account to determine the status of all billings and credits.
• Team with coworkers to ensure timely licensing of taxpayers.
• Analyze, audit, and process refund requests for Agricultural, Wyoming Political Subdivisions, Reefer fuel, Diesel Taxable/Non Taxable refunds, including School Districts/Community Colleges, and the University of Wyoming use.
• Train and supervise Special Classified personnel in the procedures of processing the off-road refund requests.
• Interpret and edit computer-generated error reports to achieve ongoing quality control of accuracy and reconcile discrepancies.
Transportation Financial Statistical Specialist
Rebecca Savastano-Wyoming Department of Transportation September 1998 to December 1999
• Entered quarterly International Fuel Tax Reports in the computer system for all jurisdictions listed.
• Sent billing notices.
• Sent delinquency and opportunity for hearing notices.
• Requested and issued refunds.
• Posted payments in the computer system and the cash register.
• Issued International Fuel Tax Agreement licenses and decals to all Wyoming-based companies.
• Processed renewal applications.
• Revoked carriers for non-filing or non-payment of taxes.
• Reinstated carriers after processing the necessary paperwork.
• Updated the Revocation List for all office personnel, port of entries, and supervisors.
• Maintained approx. 1,350 files with any FEIN, name, or address changes, etc. Sales Associate
Dillard's-Cheyenne, WY
May 1998 to September 1998
• Assisted customers in women's, men's, and children's apparel.
• Entered sales in the cash register.
• Processed merchandise returns.
• Opened and closed departments.
• Received and posted payments to customers' accounts.
• Placed MIDD orders.
• Balanced the cash register drawer daily.
Accounts Receivable/Accounts Payable
Dynacare Laboratories-Cheyenne, WY
November 1996 to May 1998
• Matched invoices to purchase orders and packing slips.
• Coded invoices with a G/L code from a chart of accounts list.
• Prepared batch header list in Microsoft Excel.
• Cut checks weekly, paying various vendors for services or products.
• Researched financial statements.
• Answered billing calls.
• Billed various patients' insurance companies, including Medicare and Medicaid, as a last resort.
• Ran patient billing statements.
• In charge of the petty cash fund.
• Experienced in ICD9 and CPT4 coding.
Receptionist
Dynacare Laboratories-Cheyenne, WY
November 1995 to November 1996
• Greeted and assisted patients.
• Received incoming calls from various doctors' offices for patient blood work orders.
• Received and posted payments to patients' accounts.
• Billed various patients' insurance companies, including Medicare and Medicaid as the last resort.
• Balanced the cash drawer daily.
• In charge of petty cash.
• Closed the business office daily.
• Developed and maintained professional relations with health providers and insurance agencies through oral and written communications.
Financial Aid Director
Cheyenne Aero Tech-Cheyenne, WY
August 1990 to October 1995
• Trained staff in all phases of financial aid, including Pell Grants, student loans, and parent loans.
• Counseled students on all types of funding available.
• Processed Title IV forms.
• Completed verification procedures.
• Conducted entrance and exit interviews in a classroom setting.
• Managed the college work-study program.
• Developed departmental budget.
Education
Business Administration
University of Phoenix
2018 to 2018
72 College credit Hours in Nursing, Business Management Laramie County Community College-Cheyenne, WY
2018 to 2018
Skills
• Medical Records
• Supervising Experience
• Cash handling
• Accounting
• Microsoft Excel
• Classroom Experience
• CPT Coding
• Financial services
• ICD-9
• Microsoft Office
• Supervising experience
• Management
• Microsoft Powerpoint
• Phone etiquette
• Accounts Receivable
• Computer skills
• Customer service
• Van Driver
• Medical Billing
• Medical Scheduling
• Office Management
• Cash management
• Basic math
• Production Management
• Communication skills
• Maintenance
• Maintenance management
• Medical Office Experience
• Accounts Payable
• Tax Experience
• Medical Coding
Certifications and Licenses
Driver's License
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