Medical Assistant Insurance Verification

Catina Jones

Spring, TX 713-***-**** ***********@*****.***

Professional Summary

Dedicated and versatile Medical Assistant with over 10 years of experience in both clinical and administrative healthcare settings. Skilled in patient intake, vital signs, lab procedures, insurance verification, and medical office management. Known for adaptability, professionalism, and ability to deliver compassionate, efficient care.

Key Achievements

• Supported physicians in family practice, urgent care, and specialty clinics.

• Supervised staff as Medical Office Manager, improving workflow and scheduling.

• Balanced front and back office duties including insurance verification, vitals, labs, and patient education.

• Experienced with Allscripts and Touch Chart EHRs. Core Skills

Patient Intake & Vitals Phlebotomy & Basic Labs EHR (Allscripts, Touch Chart) Insurance Verification Scheduling & Billing HIPAA & OSHA Compliance Front/Back Office Operations Staff Support & Training Education & Training

Diploma in Health Information Specialist – 2012

Diploma in Medical Assisting – 2003

Lone Star College, Houston, TX – General Studies, 2012–2014 (no degree) Certified Medical Assistant (Expired) CPR/First Aid (Expired) Professional Experience

Medical Office Manager — Nova Medical Center – Odessa, TX (Jan 2017 – Apr 2017)

• Supervised front- and back-office staff to ensure smooth operations.

• Oversaw scheduling, patient flow, and compliance with policies.

• Supported providers in both administrative and clinical tasks. Float Medical Assistant — Memorial Hermann Medical Group – The Woodlands, TX (Aug 2016 – Nov 2016)

• Assisted providers by rooming patients, obtaining vital signs, and documenting visits.

• Performed front office duties including insurance verification and payment collection.

• Delivered patient-centered care in a multi-specialty setting. Medical Assistant (Temporary – Clinical IT Project) — UT Physicians – Houston, TX (Jul 2016 – Aug 2016)

• Entered and corrected clinical data in Allscripts and Touch Chart systems.

• Collaborated with IT to ensure accuracy of patient records. Medical Assistant — Take Care Health – Houston, TX (Jan 2013 – Jul 2014)

• Roomed patients, obtained vitals, and prepared lab specimens.

• Conducted basic in-office laboratory tests and assisted physicians.

• Ensured exam rooms were stocked, sanitized, and compliant. Medical Assistant / Insurance Verification Representative — Dr. Cheryl Johnson, MD – Houston, TX (Nov 2007 – Jul 2011)

• Managed scheduling, insurance verification, and payment collection.

• Performed clinical duties such as vitals and assisting provider.

• Conducted basic labs and in-office testing.

Early Career Experience — Houston, TX (2006 – 2007)

• Customer Service Benefits Rep, Coventry Healthcare

• Insurance Verification Rep, HCA Shared Services

• Built foundation in insurance verification, benefits coordination, and call center operations.

Contact this candidate