Data Entry Customer Service

Location:

Haslet, TX

Posted:

August 27, 2025

Contact this candidate

Resume:

KAYLA

LEE-NGUYE

*************@*****.***

817-***-****

Fort Worth Texas

Experienced in administrative, retail, and warehouse environments. Skilled in performing complex and responsible tasks that support the activities, functions, and programs of both public and private companies. Proven track record of delivering high-quality results. Adept at managing multiple priorities and ensuring efficient operations. Strong attention to detail, excellent organizational abilities, and effective communication skills. Thrives in fast-paced work settings. Seeking an opportunity to contribute expertise and dedication to a dynamic company that values professionalism and teamwork.

PROFESSIONAL SUMMARY

SKILLS

• Customer Service

• Detailed Oriented

• Reliable

• Quality Control

• Clerical/Data Entry

• Document Prep

• Invoicing

• Merchandising

• Organization skills

• Team Player

• Stocking

• Photographic/Web Skills

• Pack flow

• Time Management

• MS Programs

• Label on shipping

• Receive and Solve Problem

• Friendly, positive attitude

• Teamwork and collaboration

• Problem-solving

• Flexible and adaptable

• Dependable and responsible

• Multitasking Abilities

• Critical thinking

EDUCATION TRAINING CERTIFICATES

• Colorado Springs High School, Diploma

Community College of Baltimore County, Certificate in Medical Billing, Medical/ Administration Assistant, Office Technology, Word Processing

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Amazon Fulfillment - Pack Flow and Picking

Fort Worth, Texas • 09/2020 - Current

FedEx Warehouse - Parcel Assist and Pack Handler

Fort Worth, Texas • 02/2020 - 10/2020

Amazon - Sorting Associate

Aurora, CO • 06/2016 - 09/2020

WORK HISTORY

• Self-motivated, with a strong sense of personal responsibility.

• Worked effectively in fast-paced environments.

Skilled at working independently and collaboratively in a team environment.

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• Worked well in a team setting, providing support and guidance. Assisted with day-to-day operations, working efficiently and productively with all team members.

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Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.

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Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.

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Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.

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Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.

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Reduced errors in the sorting process by conducting thorough quality checks and providing regular feedback to team members.

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• Maintained organized workspaces, ensuring easy access to necessary Colorado Springs High School

Colorado Springs

Diploma

Community College of Baltimore

County

Certificate: Medical Billing,

Medical/ Administration Assistant,

Office Technology, Word Processing

EDUCATION

The Prom Discount Liquor - Billing Specialist

Highland Ranch, CO • 05/2010 - 07/2019

Goodwill Industries of Denver - E-Commerce Collector / Processor Denver, CO • 04/2012 - 12/2013

SOURCECORP - Mail Clerk

Englewood, CO • 06/2007 - 07/2008

tools and materials for efficient task completion. Achieved high levels of accuracy in package handling, minimizing damage claims and improving customer satisfaction rates.

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Assisted in training new employees on company protocols, enhancing overall team performance and adaptability.

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Researched and resolved billing discrepancies to enable accurate billing.

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Identified, researched, and resolved billing variances to maintain system accuracy and currency.

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Worked with multiple departments to check proper billing information.

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Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.

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Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.

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Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.

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Contacted customers to discuss payment schedules and set up or immediately process payments.

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Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.

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Streamlined debt collection processes for increased efficiency in the workplace.

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Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.

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Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.

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Enhanced customer satisfaction through timely and accurate mail distribution within the organization.

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Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.

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SKILL SETS