Sales Consultant Customer Service
Resume:
A highly motivated Sales Agent seeking a challenging role where I can leverage my proven communication and negotiation skills to exceed sales targets and build lasting client relationships. Eager to apply my product knowledge and customer service expertise to drive revenue growth and contribute to a dynamic team environment. Dedicated to providing exceptional value and achieving measurable results. Singathwa matalaza
Sales Consultant
076******* **************@*****.*** M117 Buyani Street PROFILE
WORK EXPERIENCE
Rotating between different departments to gain broad operational knowledge. Assisting clients with their orders and providing product information. Handling customer enquiries and processing orders. Preparing and completing invoices accurately. Assisting clients on the sales floor with purchases and queries. Managing online orders, telephone orders, and arranging deliveries.
Sales Intern
Jan 2019 - Jan 2021
Brights Hardware
Promoting and selling HomeChoice products and services to customers. Contacting potential and existing customers via telephone, online platforms, and in-person interactions. Providing detailed product information and assisting customers in making informed purchasing decisions. Processing customer orders accurately and efficiently. Meeting daily, weekly, and monthly sales targets. Maintaining strong customer relationships and providing after-sales support. Handling customer enquiries, complaints, and requests in a professional manner. Updating customer records and tracking orders in the system. Sale Agent (Tele Sales)
Feb 2021 - Aug 2023
Home Choice
Promoting and selling vehicle tracking products and services to new and existing clients. Using company vehicles to travel to client locations for demonstrations, installations, and relationship management. Conducting in-person and telephone consultations to assess customer needs. Demonstrating product features and benefits to potential clients. Processing orders, preparing quotations, and ensuring accurate contract documentation. Maintaining strong client relationships through regular follow-ups and after-sales service. Meeting or exceeding monthly and quarterly sales targets. Reporting sales activities and market feedback to management. Sales Consultant
Aug 2023 - Present
Catrack
EDUCATION
Grade 12
Executive Academy
Jan 2016 - Jan 2017
Business management High Certificate
Northlink College
Feb 2020 - Dec 2020
SKILLS
Driving Computer Literacy
Communication And
Customer Service Skill
Selling Skill
REFERENCE
Sinobom
Supervisor
Brights Hardware
Yonela
Team leader
Home Choice
**********@*****.***
Maria
Team Leader
Catrack
************@********.***
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