Office Assistant,High School, some college

Debra McDougal Bates 207-***-****

** ****** ****** ******@***.***

Oakland, ME 04963

RESUME

EDUCATION

Limestone High School 1970

Central Missouri State University/University of ME - see attached list

Workshops/training through the State of Maine - see attached list

WORK EXPERIENCE 7/2017 thru 9/2017 Lowe's, Presque Isle, ME; cashier.

9/2015 thru 2/2017 State of Maine DHHS, Caribou, ME Office Assistant II; all clerical duties, training clerical staff. Part time position, 18 hours weekly.

8/2014 thru 8/2015 Caribou Superior and District Court. Assistant to Clerk of Courts (Return to Work Program) processing paperwork for criminal cases, fines, bail bonds, recording trials, computer input, mail

2/2010 thru 8/2014 State of Maine Eligibility Specialist, Caribou DHHS, Caribou, ME - case management in determining and administering eligibility for Food Stamps, Mainecare and TANF to clients based on personal and financial criteria mandated by the State of Maine eligibility guidelines.

10/2008 thru 2/2010 State of Maine Office Assistant DHHS, Caribou, ME - all office duties and clerical support

11/2007 thru 10/2008 State of Maine Office Associate, DSER, Lewiston, ME - I was in charge of Medical caseload for the Division of Support Enforcement and Recovery Unit. Sent out notices, letters, and medical support orders as well as provided clerical support

4/2007 thru 11/2007 State of Maine, Eligibility Specialist, DHHS, Portland, ME - determined eligibility for Food stamps, Medicaid and TANF

5/2005 thru 4/2007 Lead Senior Administrative Assistant, Elder Independence of Maine/Seniors Plus, Lewiston-Auburn, ME - Transcribing minutes, covered all clerical positions. I am a trained Medicare D Specialist, processed all payments and donations.

Page 2

12/03 thru 8/04 State of Alabama, DOT, Administrative Support Assistant. Typing, filing, paying invoices, visiting worksites to do inventory of all of DOT equipment and supplies. Performed all office duties.

6/01 thru 10/03 Administrative Support Assistant for the State of Alabama, Department of Mental Health and Mental Retardation at the Lurleen B. Wallace Developmental Center in Decatur, AL. Typing, filing, phones, medical transcription, mail, processed medical consents for family members. This facility closed due to lack of funding.

11/99 thru 5/01 Office Clerk and Chiropractic X-ray technician. Lowman Chiropractic Center, Decatur,AL. Scheduled appointments, computer work, went for training to do xrays. Assisted chiropractor during exams and recorded findings. Balanced daily receipts and billing.

11/88 to 4/97 I held three positions for The State of Maine, Caribou DHHS during this time frame

Income Maintenance Specialist

Human Services Aide III - promoted

Clerk Typist II –promoted

9/88 thru 11/88 Office Manager, County Optical, Caribou, ME

9/79 thru 12/87 Office Manager for Getty Oil, Belasco Petroleum Company, Cookstown, NJ. Computer operator, Assistant to Comptroller, bookkeeper, trainer.

STATE OF MAINE Dedimus Justice, lifetime appointment.

College Courses

Introduction to Psychology

Introduction to Sociology

Introduction to Human Services

Business Mathematics

Principles of Accounting I and II

American World History

English Literature

American and World History

Rhetorical Writing

Sociology of the Family

Introduction to Data Processing

Excel Intro

Excel Intermediate

Standard Eligibility Policy Training

Workshops/Trainings through the State of Maine

Interviewing and Counseling Time Management

Stress Management Listening Skills

Dealing with an Angry Client VDT Safety

Self Esteem/High Performance Sexual Harassment

Worker Safety Interviewing Skills

Management of Aggressive Behavior Grief, Loss, Separation

CPR Heart Saver Program AIDS Overview

Pediatric CPR HIV Disease

Americans with Disabilities Act Total Quality Management

Understanding Support Enforcement Fire Safety

Key Policies Weather Safety

Abuse, Neglect, Mistreatment Client Accountability

Cultural Diversity Active Treatment

Positioning/ Escorting/transfer patients Proactive Behavior Intervention

Seizures Advocacy and Rights

Infection Control Precautions Infection Control

Domestic Abuse in the Workplace Interpreter Services

Citizenship and Identity Training Communication Barriers

Program Orientation Training Emergency Training

REFERENCES

Dianne Glidden, Clerk of Courts, Caribou, ME 207-***-****

Sheree Belanger, Supervisor, Support Enforcement, DHHS, Caribou, ME 207-***-****

Vicki Hall, ASPIRE Specialist, DHHS, Caribou, ME 207-***-****

Karen Jordan, Unit Supervisor, DHHS, Caribou, ME 207-***-****

Penny Englund, Program Administrator, DHHS, Caribou, ME 207-***-****

Contact this candidate