Data Entry Customer Service

Bayan Abbassi Calgary, AB

*****.*******@*****.*** +1-647-***-****

Professional Summary

Detail-oriented Administrative Professional with 5+ years of experience providing reliable office support, scheduling, and customer service in fast-paced environments. Skilled in reception, document management, data entry, and event coordination. Proficient in Microsoft Office Suite

(Word, Outlook, PowerPoint, and Teams) with strong communication skills in both English and Arabic. Recognized for adaptability, organization, and the ability to build positive relationships with colleagues and clients.

Key Skills

• Reception & Customer Service

• Scheduling & Calendar Management

• Data Entry & Document Filing

• Microsoft Office Suite (Word, Outlook, PowerPoint, Teams)

• Event Coordination & Meeting Support

• Strong Written & Verbal Communication (English & Arabic)

• Time Management & Multi-tasking

• Confidentiality & Discretion

Professional Experience

Administrative assistant / TechnologiesTec. Prince Edward Island 2022-2024

• Provided administrative support including reception, scheduling, and client communications.

• Assisted with applications, documentation, and record management for individuals accessing government, housing, and community services.

• Handled sensitive information with discretion and ensured accurate data entry and filing.

• Supported event coordination, meetings, and interpretation sessions with clear communication and professionalism.

Independent Event Coordinator / Freelance Prince Edward Island 2017– 2024

• Planned and managed private and community events including venue booking, catering, décor, and logistics.

• Coordinated with vendors, suppliers, and clients to ensure seamless event execution.

• Oversaw scheduling, budgeting, and day-of operations in fast-paced environments.

• Delivered professional, client-focused service while managing multiple priorities and deadlines.

Interpreter / Translator – IRSA PEI Prince Edward Island 2019 – 2024

• Provided interpretation & translation services for resettlement assistance programs, supporting newcomers and refugees.

• Assisted with medical, school, banking, housing, and legal appointments by ensuring accurate, confidential communication.

• Built trustworthy relationships with clients by communicating clearly and using strong cross-cultural skills.

• Supported refugees with orientation, forms, and linkage to community services. Interpreter / Translator – Language Line Solutions Remote 2021 – 2022

• Delivered professional interpretation for educational, medical, banking, and legal contexts.

• Facilitated both simultaneous and consecutive interpretation to ensure accuracy and clarity.

Administrative Assistant – BuildUX Web Services. Prince Edward Island 2018 – 2020

• Managed front desk reception, greeted visitors, and handled phone/email inquiries.

• Assisted with recruitment: posted job openings, screened resumes, and scheduled interviews.

• Coordinated office supply orders and reconciled expense reports and invoices. Administrative Assistant Manager – Innovative Design Printing Works Abu Dhabi, UAE 2015 – 2016

• Supported senior management with scheduling, reporting, and travel arrangements.

• Prepared reports, presentations, and organized filing systems (digital & physical).

• Assisted with special projects including event planning, market research, and product launches.

• Provided calendar management, meeting scheduling, and executive travel booking.

• Recorded meeting minutes and liaised with teams and external partners. Education & Training

Bachelor’s Degree in Interior Design – American University in the Emirates 2014 (GPA 3.4) Certificates

• Educational Assistant Certificate – Public School Branch

• Settlement Interpretation Certificate – IRSA

• Interior Design & Home Décor Certificate

Community Involvement

• Organizer of cultural and social events for Arab women and children in PEI, including annual celebrations for Eid Al Fitr, Eid Al Adha, and Ramadan.

• Community service volunteer supporting local newcomers and families. References

Available upon request.

Contact this candidate