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Admin Assistant Customer Service

Location:
Dallas, TX
Posted:
August 27, 2025

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Resume:

Jill Park

469-***-****

Highlights

● Outgoing & Personable ● Reliable

● Detail oriented ● Excellent communication skills

● Customer service mindset ● Team Player

PROFESSIONAL EXPERIENCE

EFG - Irving, TX

Executive Sales Admin Assistant

Jan 2022 - Current

● Support the Chief Sales Officer

● Prepare 10 monthly revenue reports in Word and Excel, that are then distributed company wide

● Retrieve and download the dealer groups financial information from online portals to convert in Excel and use in our monthly reports

● Run monthly reports in SalesForce to track monthly sales activity that are then distributed to the sales managers

● Prepare presentations in PowerPoint, Word and Excel

● Sustain a daily calendar of meetings and events

● Arrange travel accommodations

● Processed expense reports and travel expenses

● Type documents, such as correspondence, drafts, memos and emails

● Member of the Stewards of Excellence committee - which plans internal events for the employees of EFG, such as company parties and celebrations. I specifically work on the philanthropy committee planning opportunities for the employees to serve the community. MAZZETTI - ARLINGTON, TX

Executive Admin Assistant

2019 - 2022

● Provided ongoing administrative support to project managers and senior executives driving organizational success through the management of daily operations

● Served as primary point of contact for incoming calls addressing their questions and concerns

● Drafted emails for effective communication to sales reps and team members

● Data Entry and Report Generation

● Document preparation and creation

● Processed expense reports and travel expenses

● Prepared RFQ - proposal packages and submitted to vendors to receive competitive quotes

● Utilized communication and administration skills to sustain positive relations with vendors

● Established an efficient and functional electronic filing system Jill Park

469-***-****

CALLISONRTKL - DALLAS, TX

Project Assistant

August 2014 -March 2019

September 2003 January 2006

● Reported to project managers and worked in teams to produce deliverables to the clients

● Data entry

● Processed expense reports and travel expenses

● Report generation for clients and project managers

● Prepared RFQ packages and submitted to vendors to receive competitive quotes

● Recorded, transcribed and distributed minutes of meetings on skype conference calls Computer Skills:

●Microsoft Office Suite (Word, Excel, Power Point,Outlook)● Adobe Acrobat

● G-Suite (Drive, Docs, Sheets, Gmail) ●Social Media (FaceBook, Twitter, Instagram, LinkedIn)

● Sales Force

EDUCATION

University of North Texas, Denton, TX B.A. English & French, 2002



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