Property Manager

LISA M. GIORDANO, LCAM, CMCA®, Notary

Boynton Beach, Florida 561-***-**** *************@*****.*** linkedin.com/in/lisa-giordano-06054135

Professional Summary

Licensed Community Association Manager (LCAM, CMCA®) with 20+ years of experience managing high-rise condominiums, cooperatives, and communities across Florida. Skilled in budgeting, reserve planning, vendor negotiation, and execution of multi-million-dollar capital projects including waterproofing, elevator modernizations, and structural restorations. Adept at navigating Florida Statutes (718/719/720), overseeing insurance compliance, and coordinating recertifications to ensure regulatory readiness and protect long-term financial stability.

Known for a hands-on approach to property operations, streamlining maintenance programs, and resolving conflicts to enhance resident satisfaction. Experienced in disaster preparedness and recovery, having led hurricane response and infrastructure restoration while maintaining occupancy and minimizing disruption. Core Competencies

Budget Development & Financial Oversight • Reserve Studies & Planning • Capital Project Management • Florida Statutes Compliance (718, 719, 720) • Vendor Selection, Contract Negotiation & Oversight • Condo/Cooperative Management • Board Relations & Resident Communication • Conflict Resolution & Team Leadership • Property Operations

& Preventive Maintenance • MS Office, Yardi, Avid, QuickBooks Certifications & Licenses

• Licensed Community Association Manager (LCAM) —State of Florida

• Certified Manager of Community Associations (CMCA®)

• Florida Notary Public

Professional Experience

Property Manager — AKAM Property Management, Deerfield Beach, FL Apr 2024 – May 2025

- Managed daily operations of a high-rise condominium, ensuring compliance with Florida statutes and governing documents.

- Supervised on-site staff, coordinated vendor services, and supported Board communications.

- Assisted with financial oversight, maintenance scheduling, and resident relations.

- Initiated and oversaw a $1.2M pipeline infrastructure project; transitioned responsibilities to staff prior to medical leave.

General Manager — Aberdeen Arms, Highland Beach, FL Apr 2019 – Apr 2024

- Developed transparent financial reporting processes, improving budget forecasting accuracy by 15% YoY.

- Directed $5M+ in capital improvement projects during COVID (waterproofing, fire-safety upgrades, elevator modernization).

- Conducted insurance policy reviews that reduced premiums by 12% annually while ensuring compliance and adequate coverage.

- Implemented structured project reporting and meeting protocols, cutting board meeting times by 30% and accelerating approvals.

Resident Manager — Coral Ridge Towers North, Fort Lauderdale, FL Jul 2010 – Apr 2019

- Built retained earnings from $0 to $200K via disciplined budgeting and expense controls.

- Negotiated contracts reducing costs by $30K on a vertical pipe lining project and

$150K on hallway renovations.

- Completed all 40-/50-year recertifications ahead of deadline, avoiding penalties and ensuring long-term compliance.

- Directed lobby, hallway, and common area renovations that improved building aesthetics and boosted property values by 10–12%.

Resident Manager — Surfsedge, Naples, FL Apr 2004 – Jun 2008

- Directed hurricane recovery after five major storms, restoring full operations within weeks.

- Secured an $8M insurance settlement for complete window replacement; managed contracts and owner coordination.

- Oversaw emergency infrastructure repairs while maintaining full occupancy and preventing extended loss of revenue.

- Implemented preventive maintenance and disaster protocols that reduced emergency repair costs by 20%.

Key Projects:

— Building Envelope & Structural Integrity - At the forefront of leadership of concrete restoration and painting programs; directed critical expansion joint replacements; executed waterproofing membrane installations for upper plaza decks.

— Plumbing & Mechanical Systems Modernization - Managed vertical waste-pipe lining programs; coordinated domestic water pump replacements; directed fire-pump re-routing; executed installation of backflow prevention devices and fire pumps.

— Life Safety & Security Enhancements - Executed ELSS sprinkler system installations; implemented electrical grounding upgrades; directed deployment of master key systems and keyless entry technology.

— Site & Amenity Upgrades - Directed parking lot milling/resurfacing projects; led dock replacements; managed comprehensive pool renovations (resurfacing, travertine, tile, coping, showers, bathrooms).

— Elevator Modernizations - Executed modernization projects to extend equipment lifecycle, improve safety, and enhance operational reliability.

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