Customer Service Administrative Assistant

Kaitlyn M DiSantis

*** ***** ** *******,

PA ****6

Phone: 724-***-****

Email: ***************@*****.***

Objective

To obtain a position utilizing my training and customer service background. Skills

· Strong organizational skills

· Active listening skills

· Sharp problem solver

· Energetic work attitude

· Adaptive team player

· Great Client relations

· Organized Multi-tasker

· MS Word/Excel, internal database

· Team player

· Friendly, patient, and professional phone demeanor Education

C.H.I Institute

Southampton, PA

Medical Administration Certificate

• Perfect Attendance

• Dean’s List

• Maintained 3.78 GPA

Experience

Mortgage Connect

Moon Township, PA

02/2018 to 05/2025

• Verifying the title conditions, recommending title insurance, collecting property information, reporting findings to buyers; inspecting properties; solving all sort of issues before the sales, recommending whether or not to offer title insurance Oracle Corporation

Moon Township, PA

Administrative Assistant

03/2016 to 01/2018

• Responsible for answering the phone and assisting Oracle customers

• Provided the dissemination of information to visitors and fellow Oracle employees

• Worked on departmental projects

• Assisted in providing a quality and safe working environment for all local lines of business

• Space assignments, office supply ordering and stocking, shipping and mail services

• AV/MFD/printer maintenance, general office upkeep and resolving facility issues KinderCare Learning Center

Moon Township, PA

Preschool Teacher

11/2015 to 03/2016

• Provide a variety of materials and resources for children to explore, manipulate and use, both in learning activities and in imaginative play. ...

• Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.

• Identify children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists.

• Observe and evaluate children's performance, behavior, social development, and physical health. Scio Health Analytics

Robinson, PA

Data Entry/Billing

02/2013 to 10/2015

• Maintained and updated all files including diagnosis, procedures

• Established proper coding/billing for providers

• Ensure that all confidential and protected health information is disposed of in a timely and proper manner

• Organized and worked with detail on all assigned projects EM Enterprises

Tampa, FL

Site Acquisition/Real Estate AT&T

07/2010 to 01/2014

• Identify and lease wireless sites based on RF specifications

• Prepare SCIP packages

• Submit Colo applications

• Review and address title issues

Street Road Animal Hospital

Trevose, PA

Receptionist

11/2006 to 06/2010

• Answered telephone, took messages and forwarded calls to appropriate staff

• Communicated with clients to assess their needs

• Completed all necessary documents for patient needs References: Available upon request

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