Emergency Department Care Unit
Resume:
Mary Rose Graham
Cheektowaga, NY 14227
E-mail: ******@***.***
Dedicated nursing administrator with a diverse background in clinical, management and EMR implementation, including educating physicians. Detail oriented and verse in reviewing medical records for reimbursement.
EDUCATION
DAEMEN COLLEGE
Masters of Science in Nursing
D’YOUVILLE COLLEGE
Baccalaureate of Science in Nursing
EXPERIENCE
Southtowns Surgery Center-
March 2016- Present
DIRECTOR:
-opened a brand new facility increasing volume to over 3,000 cases per year
- review patient records to determine if insurance denial is correct
-audit all quality assurance standards are met
-coordinated the successful accreditation of surgery center
-responsible for recruiting new surgeons
CATHOLIC HEALTH SYSTEM – Mercy Hospital, Buffalo, New York
February 2011- March 2016
DIRECTOR OF EMERGENCY SERVICES
-Administrative responsibility for the Emergency Department with 52,000 visits per year and 14 bed post cardiac angio unit and the Transfer Center
-Decreased “Door to provider” time to 15 minutes
-Led initiatives to increase patient satisfaction
-Active member of the Ethics Committee
-Work collaboratively with physicians, administrators and outside agencies
KALEIDA HEALTH –
August 2009- February 2011
Clinical Informatics Specialist-
Developed the educational program for clinical informatics
-Responsible for teaching physicians and nurses the Electronic Medical Record in a classroom setting
-Assist physicians and nurses with resolving any issues related to the EMR
KALEIDA HEALTH –Buffalo, New York
Variety of Management positions
April 1994-August 2009
NURSE MANAGER - Emergency Department
-Responsible for creating, implementing and overseeing four million dollar budget for
Emergency Department in a large urban hospital
-24 hour responsibility for Emergency Department with 40,000 annual visits
-Responsible for coaching a team environment with 75 employees
-Responsible for developing and carrying out revenue enhancement projects
NURSE MANAGER - Surgical Intensive Care Unit, Open Heart Unit and Telemetry Unit
-Responsible for creating, implementing and overseeing budgets for three nursing units
in the amount of two million dollars per unit (total of six million dollar responsibility)
-24 hour accountability for a 10 bed surgical intensive care unit, an 8 bed open heart unit and
a 29 bed telemetry unit
-Responsible for coaching a team environment for 110 employees
-Maintain a customer service focus
NURSE MANAGER – Surgical Intensive Care Unit and Cardiac Intensive Care Unit
-Responsible for combining the SICU and the CCU into one critical care unit, which also
included the construction of the area that housed this new unit
-Responsible for creating, implementing and overseeing one million dollar budget
-24 hour accountability for 20 bed combined intensive care units
-Responsible for coaching a team environment for 60 employees
-Maintain a customer service focus
BUFFALO GENERAL HOSPITAL – Buffalo, New York
August 1989-October 1994
STAFF NURSE – Surgical Intensive Care Unit
-Responsible for the care of patients following open heart surgery and other surgeries that required
close monitoring postoperatively
-Responsible for charge duties of the SICU
-Responsible for orienting new nurse orientees
ACLS and BLS certified
Proficient in EMR
Excellent Excel stills
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