MD
MARION DRAGO
******.*******@*****.*** 985-***-**** Laplace, LA 70068
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly- developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Office management
Document preparation
Record keeping
Client communication
Inventory management
Team coordination
Customer relationship management
Time management
Project organization
Problem solving
Attention to detail
Effective communication
Training development
Multi-channel correspondence
Data organization
Information security
Mail distribution
Scheduling
Professional communication
Team collaboration
Invoice processing
Microsoft Word
Multi-task management
Meeting arrangements
Professional and mature
Appointment scheduling
Client relations
Documentation and control
Multi-line phone proficiency
Office supply management
Business writing
Insurance eligibility verifications
Letter preparation
Records management
Patient care advocacy
Document conversion
Risk management
Scheduling and calendar management
Professional and polished presentation
Employee timesheet processing
Human resource laws
Database entry
Operational processes
Budget tracking
Complex Problem-solving
Strategic planning
Schedule management
Office equipment maintenance
Mail handling
Correspondence writing
Prioritizing patients
Calendar management
Claims appeal procedures
Meticulous attention to detail
Billing and coding
AP/AR proficiency
Strong problem solver
Sensitive material handling
HCFA common procedure coding systems (HCPCS)
Email management
Report analysis
Respacare of Louisiana Laplace
Administrative Assistant
02/2016 - Current
Managed daily office operations to ensure smooth workflow and efficiency. Organized and maintained confidential files and records for easy access. Coordinated scheduling for staff meetings and client appointments effectively.
Summary
Skills
Experience
Assisted with preparation of documents and reports for management review.
Communicated with clients to address inquiries and provide information promptly.
Developed training materials for new employees to facilitate onboarding process.
Maintained inventory of office supplies and ordered replacements as needed.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Delgado Community College New Orleans, LA
Associate of General Studies
01/1999 - 01/2001
Bryman Collegege New Orleans, LA
Certified Medical Assistant in Medical Technology
09/1994 - 01/1997
East St John Reserve, LA
05/1994
Education and Training