Accounts Payable Customer Service

Lorena Morales

Phone: 713-***-****

Email: ********@*****.***

Professional Summary

Dedicated and detail-oriented Office Coordinator with over 20 years of experience in medical insurance companies. Skilled in accounts payable and receivable, financial processing, mail management, supply ordering, and administrative tasks. Proven ability to handle multi-faceted administrative responsibilities efficiently and accurately in fast-paced environments. Work Experience

Cigna HealthSpring

Accounting Analyst

2005 – 2025

● Managed accounts payable and receivable for multiple bank accounts across five financial institutions.

● Processed checks payable to vendors, doctors, and medical facilities, ensuring timely and accurate payments.

● Handled receipt and deposit of checks from medical providers, maintaining precise records across 20+ accounts.

● Managed administrative tasks including mail distribution, supply ordering, and organizing off-site storage for files.

Texas HealthSpring

Customer Service Representative

2002 – 2005

● Provided exceptional customer service to clients, addressing inquiries and resolving issues efficiently.

● Assisted in policy explanation and enrollment processes, ensuring customer satisfaction. Amcare Health

Customer Service Representative

2000 – 2002

● Delivered customer support, handling questions related to health insurance plans and claims.

● Supported administrative tasks and facilitated communication between clients and internal teams.

Skills

Accounts Payable & Receivable

Financial Processing & Reconciliation

Office Administration

Mail and Supply Management

Record Keeping & File Organization

Customer Service

Multi-Account Management

Education

High School Graduate

Certifications

Administrative Assistant Certification

Contact this candidate