Lisa Pena
*** ***** ** #*** *******, MN ***** 612-***-**** **********@*****.***
Professional Profile
My goal is to work in a facility that I enjoy and am able to help people to the best of my ability.
Proficiencies: MS Word
Skills: Written and verbal communication; Decision-making skills; Problem solving skills; Critical thinking skills; Time management skills
Languages: Spanish
Key Qualifications
Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers Electronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO POS) Workers Compensation Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Front Office Operations Medical Office Procedures Scheduling Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT
Personal Skills
Types 30 words per minute
Education
Ultimate Medical Academy Associate of Applied Science Degree – Medical Billing and Coding, 2024
Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.
Hennepin Tech College CNA/HHA, 1995
Taught how to provide care for the elderly and disabled. Responsibilities were bathing, helping with ambulatory, general hygiene, transferring, feeding, dressing, CPR, etc.
South High School Diploma, 1990
Basic requirements of high school diploma.
Professional Experience
Lisa Pena – St. Louis Park, MN
Texas Terrace – St. Louis Park, MN
09/1994 – 10/1995
Certified Nursing Assistant/HHA
Clean and bathe patients
Help patients with use the and dress
Turn, reposition, and transfer patients between beds and wheelchairs
Listen to and record patients health concerns and report that information to nurses
Measure patients vital signs, such as blood pressure and temperature
Lisa Pena - New Hope, MN
Walgreens - Robbinsdale, MN
09/1996 - 01/2023
Pharmacy Technician
§Prepared prescriptions, handled customer issues and complaints, and carried-out duties in strict adherence to regulations and HIPAA privacy guidelines.
§Received and verified prescription information and accurately filled and processed prescriptions by calculating quantities and creating labels.
§Entered insurance and demographic data into computer system, verified insurance coverage, operated cash register, processed transactions, and accepted payments.
09/2010 - 09/2022
Child Care Provider
§Communicated with parents and/or guardians about daily activities, behaviors, and related issues
§Maintained a safe play area
§Provided activities and opportunities, appropriate to the developmental levels of the children, that encouraged curiosity, exploration, and formulation of problem-solving skills
Volunteer Experience