Purchasing Specialist

George Citroni

Glen Burnie, MD, US +1-443-***-**** *************@*****.***

Work experience

Oceaneering International, Inc, Hanover, US October 2015 – April 2025

Global Parts Purchasing Manager / Service Manager

Cultivated and maintained strong customer relationships with 50+ North American and European Union clients, ensuring high levels of client satisfaction.

Directed the order fulfillment processes, including offer generation, ERP purchase order management, and transportation logistics, achieving $3.5M+ in parts sales for 2024.

Negotiated with 100’s of authorized suppliers for RFPs to secure favorable pricing and lead times, reducing procurement costs while supporting timely project delivery.

Collaborated with purchasing and engineering teams to procure all materials in precise quantities for 4 ongoing projects and 30+ international clients.

Tracked 100+ monthly department related PO’s, reviewed for completeness and approved invoicing for proper coding and costs.

Oversaw customer offsite inventory management by generating replacement offers, managing usage invoicing, conducting audits, and ensuring adequate supply of materials.

Managed US-based accounts for three years before transitioning into the role of Global Spare and Fleet Parts Manager, overseeing a worldwide client base.

Recall Total Information Management, Odenton, US March 2009 – December 2014

Information Center Team Lead/Supervisor

Managed and maintained a database of business records for all regional accounts, ensuring accuracy and providing comprehensive customer support for web ordering and database searches.

Developed, scheduled, and assigned daily work orders for service routes, optimizing team efficiency and resource allocation.

Resolved customer and management account issues, ensuring high standards of service delivery and client satisfaction.

Conducted employee training on processes, procedures, and database software to enhance team proficiency and operational effectiveness.

Led data entry projects in Halifax, Nova Scotia, and New York City, New York, coordinating inter-regional operations successfully.

Oversaw warehouse operations including barcode scanning, storage management, order picking, delivery scheduling, disposal of products, as well as conducting bi-annual RFID product audits to maintain inventory accuracy.

The Kane Company, Lanham, US September 2007 – November 2008

Office Manager

Reviewed and approved invoices, ensuring accurate GL coding and timely processing.

Provided responsive customer servicer to the sales team, addressing service and billing inquiries.

Maintained comprehensive vendor and client records.

Managed purchase order logs and approved vendor invoices for payment

Logged daily check and credit card payments, updating the AS400 system.

Supervised and coordinated a team of eight administrative staff members.

The Kane Company, Landover, US August 1999 – September 2007

Operations Manager

Provided exceptional customer service to over 800 accounts, effectively resolving complaints and issues.

Aided in the implementation and configuration of a new records management inventory software, improving operational efficiencies.

Served as the in-house expert for a 1.5M+ item records database and software system.

Coordinated and supervised customer inventory report, requests, and special projects.

Assisted in the onboarding of new clients, establishing consistent inventory management practices.

Contributed to the development of company procedures for ISO 9001 certification.

Managed monthly warehouse inventory audits, ensuring accuracy and compliance.

Scheduled and routed daily work for delivery vehicles and record center employees.

Qualifications

Computer Skills

Proficient in MS Word, Excel & Outlook & Oracle PeopleSoft

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