Business Operations Customer Service
Resume:
S
Alicia Staggs
*************@*****.***
Vanceburg, Ky. 41179
SUMMARY
Experienced, professional, and driven to improve business operations and maximize team performance. Focused on continuous team development and bottom-line profitability. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and interpersonal skills. Adept at working unsupervised and quickly mastering new skills.
SKILLS
• Tax preparation and financial management
• Attention to detail; Document organization
• Confidentiality maintenance
• Problem Solving, Customer Service, and
Communication
• Data accuracy and bookkeeping
EXPERIENCE
Tax Preparer (Self-employed/ Jan 2010 to Current)
Tax Associate (Intuit/Jan 2024 to Current)
• Prepare and review tax returns for individuals,
partnerships, and corporations.
• Conducted research of tax laws to ensure compliance with regulatory changes.
• Analyzed financial information to accurately calculate tax liabilities from balance sheets.
• Executed timely submissions of documents.
• Maintained strict confidentiality of client information in accordance with privacy regulations.
EDUCATION AND TRAINING
High School Diploma
Christian Liberty Academy/May 2001
Tax Professional Certificate
H&R Tax School /Nov. 2010
Enrolled Agent Credentials
Fast Forward Academy/ Current
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