Leola Durden
Houston, TX ***** 832-***-**** ************@*****.***
PROFESSIONAL SUMMARY: Detail-oriented and certified Medical Coding & Billing Specialist and Accounts Payable professional with comprehensive experience in claims processing, insurance verification, invoicing, and payment reconciliation. Skilled in managing the complete revenue cycle—from patient billing and insurance appeals to vendor payments and financial compliance. Adept at using Epic, Availity, CPT/ICD-10, Lawson, Primo, Concur and IPay accounting systems to ensure accuracy, streamline operations, and support both clinical and administrative teams. Passonate for healthcare finance and Accounting improving workflow efficiency.
SKILLS
AHA & CPR Certified
OSHA/HIPAA Compliance
ICD-10-CM/CPT/HCPCS
Claims Processing
Conflict Resolution
Multi-Tasking
Electronic Health Records
Problem solving
Team Collaboration
Excellent Customer Service
EDUCATION
The College of Health Care Professions Houston TX
Major: Medical Coding & Billing
GPA: 3.90
Brazos Business College Bryan, TX
Major: Word Processing
GPA: 3.8
Texas State Technical College Waco, TX
Major: Information Processing
GPA: 3.5
PROFESSIONAL EXPERIENCE
Externship February 2025- March 2025
Maeville Pediatrics Houston, TX
Insurance Verification: Use the Epic hospital system to accurately verify patient insurance coverage online & through the clearing house vendor, Availity.
Claims & Appeals: File accurate patient claims and appeals to insurance companies. Research insurance denials and short payments. Resolve billing issues and verify correct CPT and ICD codes and modifiers are used correctly.
Office Assistant October 2023 – February 2024
Bring It On Logistics Houston TX
Invoice Processing & Submission: Process and submit invoices to clients accurately and in a timely manner, ensuring proper documentation and compliance with company policies.
Client Communication & Resolution: Managed professional phone communications to address client inquiries and resolve billing issues, consistently delivering exceptional customer service.
Payment Reconciliation & Accuracy: Conducted thorough reviews and verifications of transactions to reconcile payments, ensuring precise financial records and proactively resolving discrepancies.
Vendor File Management: Established and maintained comprehensive vendor files, enabling organized record-keeping for tax compliance, audit readiness, and efficient financial reporting..
Accounts Payable Specialist/Accounts Receivable January 2014 – February 2021
Shriners Hospital for Children Houston, TX
Timely Payment Execution: Process checks for bill payments and employee travel reimbursements, ensuring funds are disbursed swiftly and accurately using the Lawson Accounting System.
Optimized Vendor Payments: Manage vendor invoices to guarantee that payments are executed efficiently, reinforcing strong vendor relationships.
Invoice & Compliance Oversight: Streamline invoice processing, handle vendor inquiries, and reconcile statements, all while maintaining strict adherence to company policies and accurate 1099 processing.
Effective Petty Cash Management: Distribute petty cash for emergency expenses with meticulous documentation, ensuring complete accountability.
Comprehensive Financial Reconciliation: Accurately enter and reconcile cash receipts, manage petty cash funds, process cafeteria deposit receipts, and execute bank deposits to uphold financial precision and regulatory compliance.
Donation Specialist Houston August 2006 – January 2014
Shriners Hospital for Children Houston, TX
Precise Donation Recording: Process and record both monetary and in-kind donations for Houston and Galveston Hospitals, ensuring accurate donor records and a well-organized database.
Insightful financial reporting: Generate monthly and annual donation reports for board meetings, delivering clear financial summaries that highlight donor contributions.
Seamless Digital Donation Management: Process online credit card donations while maintain Excel spreadsheets to track monthly patient meals and financial allocations.
Collaborative Development Support: Prepare monthly reports and manage donor information to ensure timely, accurate communication with the development team.
Engaging Donor Relations: Draft and send personalized acknowledgment letters to donors and families, fostering strong and lasting relationships.
CERTIFICATIONS:
HIPPA
OSHA
CPR & FIRST AID
MEDICAL CODING & BILLING CERTIFIED
INFORMATION/WORD PROCESSING