Customer Service Real Estate
Resume:
Y O L A N D A L AMELA
E D U C A T I O N
**** ********* ******** ***** ***
*******.******@*****.***
C O N T A C T
Universidad del Turabo
BUSINESS ADMINISTRATION
ASSOCIATE DEGREE
S K I L L S
Bilingual (Spanish & English)
Good interpersonal relations
Excellent eye for detail
Work both individually and as a team
member
Ability to work with little or no
supervision
Problem-Solving
Strong Communication
E X P E R I E N C E
BAKERY CLERK AT PUBLIX OCT. 2024 - MARCH 2025
Provides premier customer service, including greeting customers and answering their questions.
Sells products by providing customers with information needed to make product-related decisions.
Takes and fills special orders for customers.
Packages, labels, and prices products for self-service. Maintains and fills bakery trays, display cases, and ingredient bins. Assists with unloading trucks and organizes and restocks supplies. REAL ESTATE ASSISTANT JUL. 2021 - SEP. 2024
Assisting with administrative tasks such as managing calendars, scheduling appointments, and organizing meetings.
Handling correspondence and maintaining effective communication with clients, prospects, and business partners.
Managing client databases and maintaining accurate records of transactions, contacts, and contracts.
Providing exceptional customer service to clients, addressing inquiries, and ensuring their needs are met.
Assisting with contract and document preparation, ensuring compliance with legal and regulatory requirements.
CASHIER/CUSTOMER SERVICE AT WALMART NOV. 2012 - DEC. 2019 Provided a positive customer experience with fair, friendly, and courteous service and ensuring their needs were met.
Responding to and resolving customer complaints and concerns. Registers sales on a cash register by scanning items, itemizing, and totaling customers’ purchases.
Maintaining a high level of accuracy and attention to detail when processing customer requests.
Processing layaways, returns and exchanges.
S U M M A R Y
Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with customers
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