Gayathri Parupalli
*******************@*****.*** +1-779-***-**** FL USA (Open to relocate)
https://www.linkedin.com/in/gayathri-parupalli/
PROFESSIONAL SUMMARY:
Results-driven Business Analyst with 3+ years of experience and a Master’s in MIS, skilled in SQL, Tableau, Power BI, and Python. Proven ability to deliver data-driven insights, streamline systems, and support stakeholder decisions. Strong in analytical thinking, cross-functional collaboration, and Agile delivery. SKILLS:
Languages & Tools: SQL, R, Python, Tableau, SAS, Power BI, Microsoft Excel, MS Access
Analytics & Statistics: Predictive Modeling, Statistical Analysis, Clustering, Regression, Classification, ANOVA, Time-Series Forecasting, Hypothesis Testing
Business Intelligence & Data Tools: Tableau, Power BI, Excel (PivotTables, VLOOKUP, Macros), Google Data Studio
Database & Data Engineering: Relational Databases, ER Modeling, Data Normalization, ETL Processes, Data Warehousing
(MySQL, PostgreSQL)
Business Systems & Tools: Jira, Confluence, ServiceNow, Salesforce, SAP, Microsoft Dynamics, Visio, BPMN
Project & Product Tools: Agile/Scrum, Waterfall, User Stories, Use Cases, BRD, FRD, SDLC, UAT
Soft Skills: Stakeholder Communication, Problem-Solving, Critical Thinking, Requirements Gathering, Cross-functional Collaboration, Decision Making
EDUCATION:
Master of Science in Management Information Systems Northern Illinois University Aug 2023 – May 2025 EXPERIENCE:
Blackbaud, FL Business Analyst-Intern December 2024 - Present
Spearheaded requirement gathering for 10+ cross-functional projects, enhancing business process documentation accuracy by 30% through BRDs and FRDs using Jira and Confluence.
Engineered a legacy system migration strategy that reduced data retrieval time by 20%, leveraging SQL and ETL scripting.
Orchestrated ERP system integrations across HR and procurement modules, improving operational efficiency by 18% with tools like SAP and MS Dynamics.
Formulated detailed test scenarios and supervised UAT cycles, elevating defect detection rate by 25% and ensuring seamless deployments.
Designed executive dashboards in Power BI and Excel, cutting reporting turnaround time by 40% for finance and operations leadership.
Facilitated workshops with 5+ business units to bridge gaps between tech teams and stakeholders, demonstrating strong interpersonal and analytical thinking.
State Farm, India Business Analyst January 2021 – July 2023
Devised and implemented SQL-based campaign analytics, increasing digital marketing ROI by 25% using Tableau, Python, and Google Analytics.
Synthesized business needs into actionable Jira stories, accelerating Agile sprint velocity by 15% across a team of 12 developers.
Revamped onboarding workflows using Visio and BPMN, decreasing processing time by 40% while enhancing compliance.
Consulted with stakeholders in bi-weekly discovery sessions, driving a 30% improvement in alignment between business needs and delivered features.
Automated data pipelines in collaboration with data engineers using ETL tools, saving over 10 hours/week in manual reporting efforts.
Championed cross-team collaboration between BI, IT, and operations teams, promoting a culture of continuous improvement and data-driven decision-making.
TECHNICAL PROJECTS:
Customer Segmentation for Retail Marketing – R, Tableau
Used K-means clustering to segment customers into 6 behavior-based groups, improving targeting strategy.
Designed Tableau dashboards for visual exploration of age, income, and purchase traits.
Helped marketing team increase conversion rate by 20% through data-driven targeting. Insurance Pricing Prediction Model – R, Tableau
Built a Random Forest model to predict insurance charges using demographic features.
Visualized key pricing drivers to support actuarial strategy; reduced underpricing by an estimated $250K annually.
Delivered model results through Tableau dashboards for strategic and operational use. Employee Attrition Analysis – R, Tableau
Identified attrition risks using logistic regression; highlighted key factors like department and job satisfaction.
Developed executive dashboards to track trends, leading to a 15% improvement in employee retention initiatives.
Presented findings to HR leadership, influencing new onboarding and engagement policies. CERTIFICATION:
AWS Certified Solutions Architect – Associate