Property Manager Project Management
Resume:
C O N T A C T
****************@*****.***
Southern California
S K I L L S
Bilingual in English and Spanish
Extensive knowledge of various
affordable housing programs;
including LIHTC, HUD, PSH
Proficient in Yardi, OnSite,
RentCafe, and Microsoft Office
Fair Housing regulations
Budgeting and financial reporting
Project Management
Resident Retention
CTCAC regulations
E D U C A T I O N
A B O U T M E
W O R K E X P E R I E N C E
KNAKALIA R I CHARDS
LOS ANGELES TRADE TECH
Major: Business Minor: Photography
2006-2008
COMMUNITY MANAGAER
COMMUNITY MANAGER
Solari Enterprises (July 2023-Nov 2024)
Led a team of four in managing operations for a 189-unit apartment community Successfully collected over $200K in delinquent payments in five months through effective follow- up, communication and active research of resources. Oversaw all aspects of community operations, ensuring compliance with Tax Credit regulations and maintaining full occupancy.
Managed recertifications, resident rent payments, deposits, fees, and tenant file management to ensure accuracy and timeliness.
Maintained delinquency levels at zero through diligent account management and proactive collection strategies.
Coached and mentored the maintenance team to improve response times and enhance resident satisfaction through timely and efficient work order completion. PROPERTY MANAGER
Barker Management (Oct 2008- Dec 2010)
Managed the daily operations of a 64-unit residential property, ensuring smooth and efficient functionality.
Coordinated and scheduled routine property inspections and maintenance tasks, including compliance with Tax Credit regulations.
Handled all administrative tasks, including managing accounts receivable, processing payments, and maintaining accurate financial records.
Provided exceptional service to residents, addressing inquiries, resolving issues, and fulfilling their needs in a timely manner.
Oversaw the management of prospective and current tenant databases, ensuring accurate and up-to-date records.
Prepared and managed annual re-certifications, ensuring completion in accordance with company policies and regulatory requirements.
Accomplished Property Manager with over 15 years of experience in optimizing occupancy rates and driving revenue growth within residential communities. Proven expertise in fostering strong relationships with residents, clients, upper management, and the local community, contributing to sustained success and high tenant retention. Known for a results-driven approach, exceptional organizational skills, and a proactive mindset that consistently exceeds both personal and corporate objectives. Dedicated to maintaining the highest standards of service, performance, and integrity while anticipating and addressing customer needs. Seeking a leadership opportunity to leverage my extensive experience and continue growing within a dynamic organization. C E R T I F I C A T I O N
FAIR HOUSING
2024 (Renewed annually)
Gracehill
P ROPERTY MANAGEMENT P ROFESSIONAL
Pacific Coast Villa (July 2022- July 2023)
Metro Village (Jan 2016- July 2022)
Villas Las Americas (July 2014- July 2014)
Park Gramercy Apartments (Jan 2011- July 2014)
Ensured client objectives and expectations were met through effective daily operations and communication with Owners and management.
Managed site team members, including hiring, training, and performance evaluations, ensuring compliance with department requirements.
Maintained high occupancy levels, implemented marketing strategies, and managed leasing processes to drive resident retention.
Maximized revenue potential by overseeing rent collections, managing lease expirations, and ensuring timely turnover and delinquency management. Managed monthly reporting, resident files, and documentation in compliance with company standards and legal requirements.
Oversaw risk management procedures, ensuring compliance with safety regulations and proper incident reporting.
Worked closely with maintenance teams to address and resolve facility issues, enhancing resident satisfaction and property upkeep.
FPI Management
GAHR HIGH SCHOOL
High School Diploma
Graduated with 4.0 GPA
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