Data Management Customer Service

JOHN LEO FOSANA

******.*******@*****.*** +63-975-***-**** Cavite, Philippines

PROFESSIONAL SUMMARY

Compassionate and dedicated caregiver with experience in various roles that have honed skills in providing attentive and personalized care. Transitioning from careers in logistics, data management, and transportation, I bring exceptional organizational skills, attention to detail, and a deep commitment to supporting others’ well-being. Equipped with a strong background in nursing education and caregiving certification, I am prepared to deliver high-quality care to elderly individuals. Known for maintaining professionalism, adaptability, and a patient-centered approach in diverse environments. I am eager to contribute my skills to improve the lives of those in need. SKILLS AND ABILITIES

• Elderly care expertise

• Patient-centered approach

• Time management skills

• Strong interpersonal communication

• Attention to detail

• Organizational proficiency

• Physical stamina and endurance

• Safety and hygiene practices

• Adaptability in diverse settings

WORK EXPERIENCE

Joyride PH Philippines 2020 – Present

Position: Driver & Operator – TNVS (Transport Network Vehicle Service)

• Ensured the safe and timely transport of passengers to their destinations.

• Maintained the cleanliness and functionality of the vehicle for optimal passenger comfort.

• Provided excellent customer service by addressing passenger concerns professionally.

• Managed schedules and routes efficiently to maximize daily trips.

• Followed traffic regulations and safety protocols at all times. Wen-Parker Logistics Phils. Co. Ltd. Inc. Philippines 2013 – 2020 Position: Accounting Assistant

• Processed and managed financial records, ensuring accuracy and compliance.

• Assisted in the preparation of invoices, payrolls, and other accounting documents.

• Coordinated with clients and suppliers to resolve billing discrepancies.

• Maintained an organized filing system for easy access to financial data.

• Supported audits by providing necessary documentation and reports. Artech Computer Philippines 2012

Position: Data Encoder

• Inputted and updated data accurately into the company’s system.

• Verified and cross-checked information to ensure data integrity.

• Organized and maintained digital records for quick retrieval.

• Assisted in troubleshooting minor system errors and technical issues.

• Coordinated with team members to meet deadlines for data entry tasks. TRAININGS AND CERTIFICATIONS

• Caregiving (Elderly) NCII at TESDA, 2024 – 2029

EDUCATION

University of Perpetual Help System Dalta – Molino Campus Philippines 2011 Bachelor of Science in Nursing

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