Quality Assurance Project Management

ZAHEER M I

Pune, India

: ********@*****.*** : +91-892*-***-***

: https://www.linkedin.com/in/zaheer-inamdar/

CAREER SNAPSHOT

• Highly skilled and accomplished professional with over a decade year of extensive experience in the IT sector, specialising in quality assurance, testing, and project management within banking, insurance, e-commerce, and investment domains

• Hands-on experience in manual and automated testing, including functional, regression, UAT, and GUI testing, ensuring high- quality software solutions, as well as leveraging expertise in Agile and V-Model methodologies

• Proven ability in leading and managing diverse teams, with experience in onshore-offshore coordination, training new QA members, and ensuring team cohesion and productivity

• Strong track record in client interaction and requirement gathering, adept at building and maintaining robust client relationships, particularly with major clients like HSBC, Barclays, and TSAH

• Skilled in a variety of test management tools (Quality Centre, JIRA, Asana) and familiar with web technologies (ASP, HTML, Core Java) and database systems (Oracle 8i, MS Access)

• Demonstrated success in project coordination, risk mitigation, and delivering detailed daily and weekly reports, ensuring project milestones are met and risks are effectively managed

• Demonstrated ability to work closely with business analysts, developers, and stakeholders, ensuring alignment of testing strategies with business requirements and project objectives SKILLSET

Quality Assurance Agile Methodology V-Model Team Leadership Client Relationship Management Manual Testing Automated Testing Functional Testing Regression Testing User Acceptance Testing (UAT) GUI Testing Test Management Tools (Quality Centre, JIRA, Asana) Web Technologies (ASP, HTML, Core Java) Database Management (Oracle 8i, MS Access) Project Coordination Risk Mitigation Cross-Functional Collaboration Onshore-Offshore Model Requirement Gathering Defect Tracking Test Case Development Software Development Lifecycle (SDLC) Software Testing Lifecycle (STLC) Client Communication Team Training and Mentoring Report Generation and Analysis Stakeholder Management WORK EXPERIENCE

Capita India Ltd - India Senior Quality Assurance Analyst Jun 2021 - Present Client: TSAH Utmost International, UK Domain: Insurance and Investments Backend Application: I-series based Team Size: 4

• Spearheading the design of test scenarios, scripting both high-level and detailed test cases to ensure comprehensive coverage

• Playing a pivotal role in understanding and interpreting complex business requirements for the application

• Conducting thorough data analysis and preparing accurate test data, enhancing the reliability and relevance of test scenarios

• Mapping test cases to specific requirements using ALM, ensuring traceability and alignment with project objectives

• Engaging in the clarification and comprehension of new requirements, providing critical insights and understanding to the team

• Diligently managing the uploading of requirements, Functional Design Documents (FDD), test conditions, and test cases in ALM

• Conducting rigorous peer review of test scenarios crafted by the offshore team, ensuring high standards of quality and accuracy

• Successfully securing sign-offs on test designs and execution evidence from business users

• Leading comprehensive regression testing to assess the impact of fixes and enhancements Client: Old Mutual Wealth, UK Domain: Insurance and Investments Mainframe Application: Extranet and TCS BANCS Team Size: 20 Tools: B@ncs, WL extranet, HP QC ALM

• Playing a pivotal role in analysing and comprehending project requirements, expertly managing test estimation processes and developing comprehensive test plans, including creating traceability and test scenario matrices

• Leading the creation and meticulous review of test scenarios and cases, as well as successfully presenting test scenarios and matrices to clients for approval

• Orchestrating and executing a diverse range of tests (functional, system, API, regression) across various environments

• Generating and managing test data to support new enhancements, facilitating practical and relevant testing by the team

• Maintaining consistent and detailed daily status reports to the onsite manager Client: TSAH, UK Domain: Insurance and Investments Mainframe Application: Extranet and TCS BANCS Team Size: 4

• Actively coordinating with business analysts to understand project processes, clarify requirements, and discuss estimates, status, and any outstanding issues or concerns

• Playing a critical role in analysing requirements and preparing for testing phases

• Leading the execution of critical testing phases, including user acceptance and regression testing

• Overseeing the daily testing activities of the offshore team

• Maintaining a rigorous schedule of daily and weekly reporting on status and execution IBM India (Through Dynpro) - India Software Quality Assurance Analyst Sep 2018 - Feb 2019 Client: First Abu Dhabi Bank, Dubai Domain: Banking Test Management Tool: JIRA Team Size: 4

• Effectively followed and implemented Agile methodologies using JIRA

• Authored comprehensive test scenarios and cases, executing them to cover entire release cycles

• Prepared and delivered daily status reports to the Quality Assurance Manager, as well as performed various types of testing, including Regression, Smoke, User Acceptance Testing (UAT), and testing of new functionalities

• Coordinated closely with onsite teams and business analysts, aligning testing strategies with business requirements

• Conducted Webex sessions for knowledge transfer, focusing on CRM modules, to enhance team competence and project continuity, as well as actively participated in Scrum meetings, providing daily updates on tasks

• Played a key role in updating regression packs for newly developed modules

• Involved in System Integration Testing (SIT) and comprehensive end-to-end testing for mobile applications (Android and iOS) and the CRM portal

Immply India Pvt Ltd - India QA Team Lead Mar 2014 - Mar 2015 Client: Socialannex, USA Domain: Ecommerce Test Management Tool: Asana Team Size: 10

• Successfully recruited and screened new QA team members, as well as effectively managed and distributed tasks among team members, prioritising based on daily requirements for both day and night shifts

• Conducted comprehensive training for new QAs across various e-commerce modules and products

• Prepared and communicated daily and weekly status reports to the Service Delivery Manager (SDM)

• Collaborated closely with the US-based client team, managing tasks and handling official activities

• Monitored test progress, constantly assessing work assignments and reallocating resources to maintain project momentum and quality, as well as developed and implemented risk mitigation plans to address potential delays

• Conducted regular team meetings to ensure all members were updated on project status and peer activities

• Instilled leadership qualities in skilled team members and provided targeted guidance to junior resources

• Updating the regression pack for newly developed modules and leading various types of testing, including Regression, Smoke, UAT, and testing of new functionalities introduced in the product PREVIOUS EXPERIENCE

Sysprotech - India Quality Assurance Analyst Oct 2010 - Feb 2014

• Capita India Project: Core-Elixir Client: CFS, UK Domain: Insurance Test Management Tool: Quality Centre

• OPUSSOFT Project: Global Card Processor Program Client: Ecommlink, USA Domain: Banking (Cards) Test Management Tool: Quality Centre

Quinnox Consultancy Services - India Quality Assurance Analyst Jun 2008 - Jan 2009

• BARCLAYS Project: Credit Risk Originations Client: BARCLAYS, UK Domain: Banking (Cards) Test Management Tool: Quality Centre

Freelancer - India IT Consultant Mar 2015 - Sep 2018 CERTIFICATION

• ISTQB Certified Tester Foundation Level

EDUCATION

• Bachelor of Computer Applications from Karnataka University, India (2002) End of Résumé

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