Computer Operator C B
Resume:
CURRICULUM VITAE
AJAY ARORA
G – *, Malka Ganj, Subzi Mandi,
Delhi – 110007.
Con No. – 701*******
Email: - *****.***.***@*****.***
Professional Qualification
● M. Lib. (Library) From Annamalai University, Annamalai Nagar in the year of 2001-02 (1stdiv.)
● B. Lib. (Library) From Annamalai University, Annamalai Nagar in the year of 2000-01 (2nddiv.) Academic Qualification
● M. A. (Pol. Sci.) from Himachal University, Shimla in the year of1996.
● B. A. (Pass) from Delhi-University, Delhi in the year of1994.
● 12th from C.B.S.E Board (Delhi) in the year of1990.
● 10th from C.B.S.E. Board (Delhi) in the year of1988. Technical Qualification
● One Year P G Diploma in Computer Programming in the year of 1993 - 94. [Dbase (FoxPro), MS Office, Word, Excel, COBOL, PASCAL, FA]. From NICE, Shakti Nagar,Delhi-7.
● Certificate Course in Computer Application to Library & Info. (2001) From INSDOC (NISCAIR), Packages - (CDS/ISIS, Libsys., DELNET, Garanthalaya) 14, Satsang Vihar Marg, New Delhi-67.
● Certificate Course in Record Management in the year of 2003 from National Archive of India (N.A.I.) Janpath, NewDelhi-110001.
ComputerKnowledge
● MS-Office (Word, Excel & Power Point), Internet,E-mail. WorkingExperience
(A) Customer Relation Manager Cum Librarian
(From 08-09-2021 to 26-07-2022)
● Patients relationship manager,
Manipal Hospital
Human Care Medical Charitable Trust
Sector-6, Dwarka, New Delhi - 75
● Appointment and handle customer
● Medical Library book issues & return, online Khub for Medical Journal
(B) Computer Operator Cum Billing Executive
(From 01-06-2020 to 06-09-2021) Mato Industries
A-5, G.T. Karnal Road
Industrial Area, Delhi- 33
Customer handle,, Maintain of Files of Company, Billing of Party, Challan of item out from factory. Attendance.
(C). Senior Manager
Operation
Sigma Test & Research Centre
(From 04-11-2019 to 30-05-2020) 99, Badli Industrial Area, Delhi -110042 Calibration Qpeewrs).Delhi-110075 InternetBrowse,E-booksfacilityprovidetoDoctorsuotation sends toCustomers, Make Job Card, Invoice settle for party. Work on CRM software
(D). Assistant
Manager
Sardana Eye Institute
(From 17-08-2018to30-10-2019) A-2/19, RajouriGarden, New Delhi-110027.
● TPA Coordinate, Marketing of hospital (CGHC dispensary)
● Front Desk work & admin work (OPD Billing, IPDBilling)
(E). P.A. of Medical
Director
Vinayak Hospital (Super Specialty Hospital)
(From 09-06-2018 to 14-08-2018) Plot No. 2. Derawal Nagar, Model Town. Delhi-11009. Coordinate clerical work of MD – Issue Circular, Round all floor and take feedback of patients, Invitation and all document collect of new join doctor and make his/her file. Check email and send reply of mail.
● Data Analysis for dengue report toMCD.
● CME, NABH & other Program Meetingfixed.
● Making report of Denguepatient.
● Making report of total patient of differentdepartments.
(F). Administrative Executive
ICSI
(From 18-04-2017 to 08-06-2018) The Institute of Company Secretaries ofIndia) 22, Inst. Area, Lodi Road, New Delhi -110003
● Maintaining MIS & trackers to monitor, Issue Library Tickets and AnnualFees.
● communicating the service differentiation, Admin work, letter, subscriptionscheme.
● keeping track of the Books & Journal, provide to the Students and Members(CS).
● library work, Issue return of book, library Management, Libsys Software use inLibrary.
(G) Coordinator Noble Diagnostic Centre
(From 09-3-2015 to 20-03-2017) P-16, Malka Ganj, Delhi –110007
● All Admin Work – Staff Duty Roster, Inventory & check list of stock, Guide to MarketingTeam.
● Arrange Staff for Blood Sample Collection and Bed Side ECG at home, Coordinate VisitingPatients
● MRI & CT appointment taken for patients and sent for other Office for CT scan & MRI (Byambulance).
(H). Service Coordinator in Medicine Dept.,
B L Kapur hospital
(From 09-12-2013 to10-07-2014) Pusa Road, New Delhi -110005. (700beds)
(7 Months)
● Coordinating OPD & IPD Patients, TPA Coordinate of medicine dept.’s patients. - fill TPA paper from SR and send to TPA desk, Query reply of TPA and Panel Patients. Emergency and Fitness Certificate issue topatients.
● Collection of Data and sending report toHO
(I) Librarian cum Coordinator Fortis FLT. LT. Rajan DhallHospital,
( 15-03-2007 to 04-12-2013) B-1, Vasant Kunj, Aruna Asaf AliMarg,
(6 years & 09 Months)(200 beds) New Delhi-110070.
● Multi-Speciality OPD Coordinator, Doctors Appointment and Consultation, OPD patient’s waiting MISreport submit to Medical Superintendent.
● Issuing and returning the reading material (books, journals, magazines,newspapers).
● Internet Browse, E-books facility provide to Doctors in the library. M D Consult Website for Doctor, DailyMIS
(J) Front Desk Assit Rajiv Gandhi Cancer Ins. & Research Centre
(From 08-12-2004 to 08-03-2007) Rohini, Sector-5,Delhi-110085
(2 years) (Super Specialty in Oncology & 197 BeddedHospital)
● New Patients Registration, Cash / Credit Billing of OPD, Radiology & Pathologytests.
● Medical OPD, Radiation OPD & Surgical OPD appointment andcoordinate.
● Medical Library Activities – Issue, return, and others works oflibrary.
( K ) LibraryTrainee Indian National Science Academy(INSA).
(From 27-08-2003 to 26-02-2004) 1, Bahadur Shah Zafar Marg, ITO, (6 Months) New Delhi- 110002.
● Accessioning of Books & Journals, Classification &Cataloguing(CDS/ISIS).
● Current Awareness Service (CAS) &Selective disseminationInf.(SDI).
● Inter Library Loan (ILL) & Stock Verification. (UnionCatalogue-DELNET).
● Maintain books records, Cataloguing &Classification. Personal Profile
Father's Name Sh. Satpal Arora.
04-12- 1972.
Married.
Indian.
English, Hindi, & Punjabi.
G - 4, 2nd Floor, Malka Ganj, Subzi Mandi, Delhi-7.
*****.***.***@*****.***
Salary - Negotiated
Place :- Delhi (AJAY ARORA)
Date of Birth -
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