Executive Housekeeper

Federico Olsen

**** ** **** ******, *****, FL ***55 305-***-**** ********@*****.***

Profile

To assume a position in which a comprehensive background of Hospitality Management, successful experience and accomplishments in Housekeeping and Front Office Departments would be of value o Extensive background in guest-oriented service operations. o Excellent communication skills; maintain positive relations with staff and guests in full service upscale hotels. o Proven ability to handle purchasing and receiving of supplies and equipment. o Technically proficient in Microsoft Office and the specialized payroll system. o Fluent in English and Spanish.

o Employee of the Year 1993 - Grand Bay Hotel

o Manager of the Year 1997 and 2014 - Grand Bay Hotel Professional Experience

Executive Housekeeper - Hampton Inn by Hilton 2022- Present Coconut Grove/ Coral Gables, FL

● Supervises housekeeping and laundry staff, while consistently providing counseling, performance evaluations, training and development.

● Formulates plans and establishes weekly work schedules for staff according to forecasted occupancy.

● Ensures required level of cleanliness in guestrooms, and public areas based on hotel standards and guidelines.

● Monitors and evaluates inventory of linen, supplies, and equipment.

● Works closely with the Chief Engineer to implement preventive maintenance and repair programs for property. Executive Housekeeper - Esmé Hotel 2021- 2022

Miami Beach, FL

● Oversaw housekeeping and laundry staff, while consistently providing counseling, performance evaluations, training and development.

● Formulated plans and established weekly work schedules for staff according to forecasted occupancy.

● Ensure required level of cleanliness in guestrooms, and public areas based on hotel standards and guidelines.

● Monitored and evaluated inventory of linen, supplies, and equipment.

● Worked closely with the Chief Engineer to implement preventive maintenance and repair programs for property. Opening Phase, 2021

● Responsible for all the preparation for the Housekeeping Department.

● Preparation of all storage rooms, Laundry and Housekeeping.

● Responsible for all the Purchasing for Housekeeping and Laundry Departments.

● Responsible for interviewing and training for the department.

● Start all the standards and procedures for the department and the daily operation day. Executive Housekeeper - COMO Metropolitan 2013- 2020 Miami Beach, FL

● Oversaw 24 housekeeping staff, while consistently providing counseling, performance evaluations, training and development.

● Formulated plans and established weekly work schedules for staff according to forecasted occupancy.

● Ensure required level of cleanliness in guestrooms, and public areas based on hotel standards and guidelines.

● Monitored and evaluated inventory of linen, supplies, and equipment.

● Worked closely with the Chief Engineer to implement preventive maintenance and repair programs for property. Opening Phase, 2013-2014

● Responsible for all the preparation for the Housekeeping Department.

● Preparation of all storage rooms, Laundry and Housekeeping.

● Responsible for all the Purchasing for Housekeeping.

● Responsible for interviewing and training for the department.

● Start all the standards and procedures for the department and the daily operation day. Executive Housekeeper - Casa Moderna Hotel and Spa 2012- 2013 Miami, FL

● Responsible for housekeeping staff, including counseling, performance evaluations, training and development.

● Formulate plans and establish work schedules for employees according to forecasted occupancy.

● Ensure required level of cleanliness in guestrooms, and public areas based on hotel standards and guidelines.

● Monitor and evaluate inventory of linen, supplies, and equipment.

● Work closely with the Chief Engineer to implement preventive maintenance and repair programs of the property. Housekeeping Manager - Mandarin Oriental Miami 2007-2012 Miami, FL

● Supervise personnel and establish work schedules for 65 employees.

● Responsible for purchasing and receiving supplies and equipment.

● Responsible for monitoring and evaluating inventory of supplies and equipment.

● Responsible for conducting room and public areas inspections. Executive Housekeeper - The Palms South Beach 2002- 2007 Miami Beach, FL

● Responsible for housekeeping and laundry staff, including counseling, performance evaluations, training and development.

● Formulate plans and establish work schedules for employees according to forecasted occupancy.

● Ensure required level of cleanliness in guestrooms, and public areas based on hotel standards and guidelines.

● Monitor and evaluate inventory of linen, supplies, and equipment. Director of Housekeeping - Grand Bay Hotel 1993-2002 Coconut Grove, FL

● In charge of all aspects of the Housekeeping Department. Assistant Guest Service Manager - Grand Bay Hotel 1992-1993 Coconut Grove, FL

● Responsible for assisting the Guest Service manager with daily operation of The Front Office. References

Furnished upon request.

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