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Window Cleaning Accounts Payable

Location:
Memphis, TN
Posted:
August 27, 2025

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Resume:

Dee Anna L.

Davis

**************@*******.***

614-***-****

Cordova, TN

Summary

Dynamic and results-oriented professional with extensive experience in financial operations and billing management, notably at Columbus Window Cleaning Co. Excelled in enhancing billing accuracy and streamlining payroll processes, leveraging skills in Microsoft NAV Dynamics and exceptional communication. Proven track record in improving collections by 30%, showcasing strong analytical thinking and relationship-building capabilities.

Education and Training

Associate of Applied Science

Trumbull Business College

Warren, OH

Accounting

Distinguished president of college's Sorority (2 quarters)

Relevant coursework: Exceptionally Advanced Financial Accounting and Reporting

GPA: 3.3

Skills

Microsoft NAV Dynamics

Cashflow planning & management

State & Federal Tax Codes

HRIS systems and software

Microsoft Excel

MS Word

Outlook

A/R & A/P

GAAP

QuickBooks Desktop

QuickBooks online

Exceptional communication

ERP systems

Sales & use tax laws

Analyze sensitive information

Industry-specific policies

Billing cycle management

Relationship building

Invoice generation

Collections management

Time management

Account reconciliation

Month-end closing procedures

Regulatory compliance

Billing systems and software

Coding proficiency

Decision-making

Research and due diligence

Billing dispute resolution

Multitasking and organization

Monthly billing management

Analytical thinking

Verbal and written communication

Audit procedures

Billing software proficiency

Billing best practices

Attention to detail

Dispute resolution

Experience

Columbus Window Cleaning Co.

Billing Specialist Columbus, OH 01/2024 to Current

Working in a mid-sized, privately owned window cleaning company to provide professional billing services.

Resolved discrepancies between customers' remittances and invoices received.

Executed account updates and noted account information in the company data systems.

Monitored accounts receivable activity to ensure timely payment of invoices.

Calculated billing charges, prepared, and submitted claims to insurance companies.

Generated periodic reports summarizing account balances and collection activities.

Computed credit terms, discounts, and shipment charges for goods or services to complete billing documents.

Investigated past-due invoices and delinquent accounts to generate revenues and reduce the number of unpaid and outstanding accounts.

Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.

Monitored past-due accounts and pursued collections on outstanding invoices.

Ensured the integrity of financial data by verifying and recording account entries.

Creative Financial Staffing

Bookkeeper Columbus, OH 01/2010 to 01/2023

Managed financial records for non-profit organization.

Handled financial records and monitored expenditures.

Identified process gaps and recommended solutions for better alignment with client expectations.

Produced detailed balance sheets, income statements, and cash flow statements.

Analyzed accounts meticulously to meet management's needs.

Designed program to produce daily spreadsheets, enhancing financial reporting.

Reviewed purchase documents and company receipts for reconciliation with statements.

Handled accounts payable and receivable, including invoicing and payment processing.

Reconciled or entered report discrepancies found in financial records.

Secured confidential financial details through diligent handling practices.

Resolved discrepancies in inventory through precise adjustments and thorough audits.

Ohio Department of Taxation

Tax Commissioner's Agent 2 Columbus, OH 01/2003 to 01/2008

Assessed conclusions through structured analysis and problem-solving techniques.

Oversaw sensitive information securely.

Accelerated oral and written responses to provide assertive tax advice.

Managed relationships between Commissioners and external organizations like government entities, commercial enterprises, and charitable organizations.

Examined work outcomes for uniformity and compliance with specifications.

Delivered strategic mentorship to onboard employees, streamlining program familiarization.

Generated comprehensive and precise reports on project activities.

Maintained composure during high-pressure situations and navigated challenges with professionalism.

Participated in workshops to acquire the latest insights into public policy developments.

Ensured consistent adherence to operational procedures through thorough execution of opening, closing, and transitional functions.

Evaluated input from surveys and hearings for policy development by Commissioners.

Collaborated with other governmental entities on shared initiatives or programs.

Maintained compliance with regulations, laws, and organizational policies governing Commission operations.

Sofa Express

Payroll Supervisor Columbus, OH 01/1996 to 12/2002

Supervised the payroll and pensions service management for over 2,000 employees.

Generated invoices for over 200 clients.

Streamlined bill payment processes and organized financial records to support efficient accounting tasks.

Trained incumbent employees on office policies and procedures, and assigned office duties.

Developed and implemented new policies and procedures related to payroll processes.

Computed balances, totals, or commissions to support the accounting team.

Developed work schedules according to budgets and workloads, covering priority tasks.

Analyzed wage and hour reports to ensure the accuracy of overtime payments in accordance with FLSA guidelines.

Created payroll-related reports for pension plans, insurance, and other benefits.

Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, job title, department, and division transfers.

Analyzed the financial activities of the department to share budgetary input with managers.

Reconciled payroll accounts and resolved discrepancies in a timely manner.

Voided checks and issued stop-payment orders to correct payroll discrepancies.

Prepared and submitted payroll reports for review by senior management.

Managed the timekeeping system and resolved any timecard discrepancies.

Maintained employee records in accordance with applicable laws and regulations.

Worked closely with Human Resources team members on special projects as needed.

Ensured timely payment of all taxes related to payroll activities.

Onboarded new employees in time reporting and payroll systems.

Oversaw payroll processing to comply with tax laws, court-ordered wage assignments, and garnishments.

Trained employees on best practices and protocols, while managing teams to maintain optimal productivity.

Implemented new payroll software, leading to a reduction in processing errors.

Reviewed reports on employee attendance, productivity, and effectiveness to evaluate performance.

Accomplishments

Used Microsoft Excel to develop inventory tracking spreadsheets.

Supervised team of 4-5 staff members.

Resolved product issue through consumer testing.

References

References available upon request.



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