Customer Service Relations

Eva Garcia

951-***-**** • **********@*****.*** • Palm Springs, CA 92262

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Summary

Skills • Multitasking Abilities

• Task prioritization

• Teamwork and collaboration

• Critical thinking

• Customer service excellence

• Cash handling

• Customer relations

• Leadership

• Self-Directed

02/2016 - 05/2025

Mountain Center Market, Parks And Recreation Department, Mountain Center, California

Cashier counting banks open and closing store stocking 07/2016 - 10/2016

Housekeeper, Airbnb, Joshua Tree, California

02/2016 - 05/2016

Housekeeper, Cahuilla Band Of Indians, Anza

01/2010 - 05/2010

Cashier, Dairy Queen Grill & Chill, Anza, California Cashier taking orders through drive thru and diner and taking customers orders Experience

Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

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• Verified customer age requirement for alcohol or tobacco purchases.

• Operated cash register or POS system to receive payment by cash, check and credit card. Delivered high level of customer service to patrons using active listening and engagement skills.

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• Cleaning houses

• Emptied wastebaskets and replaced liners.

• Checked stock levels of all cleaning products regularly to ensure adequate supply is available.

• Followed company uniform, performance and security policies with every job. Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.

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• Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.

• Collected trash from floors within hallways, bathrooms and work areas.

• Answered customer questions and provided store information.

• Followed company security procedures for handling large sums of money. Delivered high level of customer service to patrons using active listening and engagement skills.

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Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.

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• Regularly checked inventory levels for restocking needs.

• Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.

• Kept accurate records of sales transactions for end-of-day reconciliation purposes.

• Contributed to team efforts by accomplishing related results as needed. 06/2001

High School Diploma

Noli Indian High School, San Jacinto, CA

Pastry Chef

Auguste Escoffier School Of Culinary Arts, Colorado City, CO Education And

Training

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