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Customer service Representative

Location:
Phoenix, AZ
Salary:
17
Posted:
August 27, 2025

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Resume:

Mizanur Chowdhury

Phoenix, AZ

************@*****.***

602-***-****

Objective: Detailed oriented, customer service professional searching for an entry level position. Open to new opportunities in different sectors. I have several years of experience in customer service in a fast-paced environment.

Work Experience

Customer Service Representative

Circle K: Scottsdale, AZ October 2023 – July 2025

Provide exceptional customer service by promptly addressing inquiries, resolving issues and ensuring customer satisfaction.

Develop strong relationships with key clients through regular communication and personalized support.

Utilizing POS systems to handle cash, credit/debit cards to complete customer transactions, completing open/close worksheets and end of day reports. Upsold products to customers to increase sales.

Driver

Lyft: Phoenix, AZ November 2022 – October2023

Earned 5 stars rating

Created efficient route plans to optimize travel time

Implemented safety protocols to ensure a safe environment for passengers

Assisted passengers with boarding and other needs to enhance travel experience

Customer Service Representative

Arco am/pm: Scottsdale, AZ January 2015 – October 2022

Deliver exceptional customer service by addressing inquiries and resolving issues

Processed payments efficiently, oversaw inventory management

Train new employees

Stock, clean and organize to ensure store presentation

Customer Service Representative

Quick Stop: Glendale, AZ January 2007-November 2015

Open/close store, run register, stock, clean and organize

Train new employees as needed

Upsell additional products based on customers preferences.

Education

SID. Degree College/Dhaka Bangladesh- 1995-1997 (Accounting)

LaGuardia Community College N.Y/ U.S- 1998=2000 (ESL)

Skills

Intermediate skills in Microsoft Office

Communication skills

Time management & organization skills

Detailed oriented & fast learner



Contact this candidate