Customer Service Data Entry
Resume:
Girl
Karen Lee
***********@*****.***
Objective
Seeking a clerical or administrative position where I can utilize my extensive experience in office administration, customer service, and organizational skills to contribute to a dynamic and efficient work environment.
Work Experience
State of Indiana
Clerical Worker
1998 – 2015
• Processed and maintained documents, records, and files in a highly organized manner.
• Performed data entry, updating records in the state’s internal system and ensuring accuracy and compliance.
• Answered phones and provided customer service to both the public and staff, handling inquiries and directing calls to appropriate departments.
• Assisted with scheduling, appointment setting, and managing office calendars.
• Coordinated and organized meetings, preparing materials and setting up conference rooms.
• Managed incoming and outgoing mail, handling all correspondence and ensuring timely responses.
• Performed general office duties including photocopying, faxing, and ordering office supplies.
E-Community Hospital
Housekeeping - Clinical Sanitation
2015 – 2023
• Maintained high standards of cleanliness and sanitation throughout hospital facilities, including patient rooms, surgical suites, and public areas.
• Followed strict protocols for cleaning and disinfecting to ensure a safe and sterile environment for patients and staff.
• Handled biohazardous materials following OSHA and hospital guidelines.
• Communicated with healthcare staff to prioritize areas requiring immediate sanitation to support patient care.
• Monitored and replenished cleaning supplies and equipment as needed.
• Assisted in maintaining hospital standards by reporting any safety hazards or issues with sanitation to management.
Volunteer Experience
Indianapolis Food Pantries
Volunteer Shopper
2024 – Present
• Assisted clients in selecting food items based on their household needs and dietary preferences.
• Ensured that all clients had access to fresh and nutritious food items, helping them navigate the pantry efficiently.
• Provided friendly and helpful customer service, answering questions and offering guidance on food availability.
• Helped organize food inventory and restock shelves as needed.
• Maintained a clean and organized shopping environment for both clients and staff.
Skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Data entry and record-keeping expertise
• Excellent communication and customer service skills
• Strong attention to detail and organizational abilities
• Experience in clinical sanitation and safety protocols
• Ability to work independently and as part of a team
• Time management and multitasking skills
Education
High School Diploma
Indianapolis, IN
This resume highlights Karen’s work history, skills, and experience for clerical or administrative positions. Let me know if you’d like any adjustments!
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