Administrator

Nomthandazo Mpofu

Harare, Zimbabwe +263-***-***-*** [********************@*****.***]

Professional Summary

Dedicated and versatile professional with over 10 years’ experience spanning interior design, client relationship management, sales, and administrative support. Skilled in creating tailored design solutions, coordinating operations, and delivering excellent customer service. Recognized for strong communication, organizational, and problem-solving abilities. Key Skills

• Interior Design & Home Décor Consulting

• Client Engagement & Relationship Management

• Sales & Marketing Strategies

• Office & Diary Management

• Operations Coordination & Reporting

• Strong Communication & Interpersonal Skills

Work Experience

Glorious Interiors – Harare

Interior Designer (Self-Employed) 2013 – Present

• Provide customized interior design solutions, including paint, tile, bathroom, and kitchen décor selections.

• Conduct home visits and consultations to optimize space layout and functionality.

• Manage client relationships and ensure satisfaction through tailored advice.

• Drive business growth through sales, marketing, and word-of-mouth referrals. Matopo Tours – Victoria Falls

Personal Assistant to General Manager Mar 2008 – Dec 2010

• Managed the General Manager’s diary, correspondence, and travel arrangements.

• Coordinated tours, transfers, and guest services to ensure seamless operations.

• Prepared and submitted monthly operational reports.

• Served as a key liaison between management and line managers. Shearwater Adventures – Victoria Falls

Sales Consultant Jan 2005 – Feb 2008

• Promoted and sold tourism activities to local and international clients.

• Processed payments and issued receipts for bookings.

• Addressed customer complaints promptly to maintain service excellence. Education

• GCE Advanced Level – 3 Passes

• GCE Ordinary Level – 6 Passes

Referees

Mrs. Latifa Mukarakate

Human Resources Manager (Baker Tilly)

Mobile number: 077*-***-***

Mrs. Sarah Machinya

Interior Design Client

Mobile number: 071*-***-***

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