Care Assistant Personal/Customer Service

Yolanda Ramos

832-***-**** - ***********@*****.***

Concord,NC

Customer driven worker with over 5 years experience in helping various different groups of people obtain quality service.

WORK EXPERIENCE

PCA- Multiple Agencies

Concord NC 2023-2025

Homecare, housekeeping, companionship, running errands

Cashier/Stock - Pet Supplies Plus

Concord NC 2021-2025

Transactions, Product recommendations, stock, animal care.

Sales Rep - Boost Mobile

Concord NC 2020 to Present

Responsible for assisting customers with phone activations, Accept Payments, Cash management, Marketing,daily Inventory counts, store management and housekeeping

Personal Care Assistant - Morningside of Concord NC 2019 to 2020

Assist residents with daily living. Dressing, bedding, toileting, as well as minor housekeeping.

Personal Care Assistant - Carillon Assisted Living of Indian Trail- Monroe, NC 2018 to 2019

Assist residents with daily living, bedding, toileting. Other duties including housekeeping.

CNA Internship - Spring Valley Assisted Living - Durham, NC - 2016 to 2017

Assisted clients with tasks of daily living, including feeding,dressing,bathing and toilet. Performed cleaning of clients room.

Associate - Five Guys Restaurant - Durham, NC - 2015 to 2015

Customer service duties included patron orders, cash register transactions, food preparation; lobby appearance and cleanliness, stock and supplies.

Babysitter - Baltimore, MD -2013 to 2014

Meal planning, activity planning, and scheduling.

Activities Assistant Andy Dekaney HS - Spring, TX - 2010 to 2011

Directed physical activities designed for Special Needs students. Escorted students to their assigned groups and activities.

Culinary Associate Blue Inc Catering - Spring, TX - 2010 to 2011

Greeted and hosted visitors; prepared and cooked food using Serve-Safe guidelines. Served meals to patrons. Responsible for cash transactions.

EDUCATION

High School Diploma Andy Dekaney High School - Spring, TX 2011

Skills

Social Media, marketing, photography, Photoshop, Microsoft

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