Customer Service Sales Representative
Resume:
DIKE CHIOMA JENNIFER
No.* Prince Adebayo Golden Estate, Amuwo Odofin GRA. Phone:
080******** Email: ***********@*****.***
PROFESSIONAL SUMMARY
I am a motivated and enthusiastic graduate with experience in sales, customer service, and team-based roles. I have a strong interest in learning, personal development, and contributing to organizational success. Skilled in digital communication, customer support, and workplace collaboration, I am known for being adaptable, eager to learn, and a reliable team player. I am seeking an opportunity to gain hands-on experience, grow professionally, and add value across diverse business functions. CORE COMPETENCIES
Customer Service Support
Sales and Relationship Building
Communication Skills
Adaptability and Willingness to Learn
Basic Tech Literacy
Problem solving skills
Team player
EDUCATIONAL QUALIFICATION
University of Nigeria Nsukka,
BSc Marketing (Hons), Second Class Upper. 2016 - 2021 Eastern Academy Secondary School, Onitsha, Anambra State Senior School Certificate Examination (SSCE) 2003 – 2009 WORK EXPERIENCES
Sales Personnel
Stevekins Hospital Equipment Company 2013 - 2016
Developed basic strategic plans to support the store’s mission and boost customer reach, revenue, and growth.
Assisted in identifying opportunities to increase sales and customer satisfaction.
Supported the creation of an efficient and welcoming store environment for customers.
Helped build and maintain positive relationships with clients and partners.
Collaborated with team members to ensure smooth store operations and service delivery. Secretary
Paradiso Technology Company 2022- 2024
Managed basic administrative tasks such as filing, record-keeping, and handling correspondence.
Scheduled and organized meetings, appointments, and office calendars.
Received and directed phone calls, emails, and visitors in a professional manner.
Maintained office supplies and ensured smooth day-to-day office operations.
Provided general support to staff and assisted in document preparation. Sales Representative
Felicity Solar Company. 2024-2025
o Provided product information and guided customers in making informed purchase decisions.
o Maintained accurate records, ensuring timely processing of invoices, payments and financial reports.
o I built efficiency, strategic partnerships and create atmosphere for customer’s satisfaction. o Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
o Enhanced customer satisfaction by providing efficient and professional services. Sales Personnel
Marokwe Men’s Boutique. 2025
o Where i developed strategic plans to advance store's mission and objectives for clientele, revenue, profitability and growth.
o Built efficiency, strategic partnerships and create atmosphere for customer's satisfaction. o Maintained accurate records of visitor logs for security purposes and compliance with policies.
o Greeted guests at desk and engaged in pleasant conversations while managing check-in process.
o Maintained accurate records, ensuring timely processing of invoices, payments and financial reports.
o Helped maintain an organized and efficient work environment. Hobbies/Interest
Meeting people
Travelling
Surfing the Internet
REFEREES
Available upon request
Contact this candidate