Administrative Coordinator Credit Card
Resume:
Anand Christian
M: 469-***-****
**************@*******.***
Objective:
Dynamic administrative professional with proven expertise at SDK in streamlining operations and enhancing team productivity. Skilled in QuickBooks and vendor negotiation, I excel in fostering collaboration and resolving conflicts. Recognized for developing efficient processes that significantly improved workflow and contributed to a positive workplace culture.
Personality Traits:
- Sincere, Dedicated, Hardworking and Loyal.
- Excellent time management skills and the ability to prioritize work.
- Ability to multi-task and willing to learn new tasks
- Attention to detail and problem-solving skills.
Knowledge / Skill
- MS Team,
- Well versed in MS-Word, Excel and PowerPoint (Intermediate) & Windows. Internet savvy
- Generating / updating checklists for housekeeping and daily maintenance worksheet
- Generating credit card authorization form for guests
- Data Entry (Typing speed 60 wpm)
Employment Details:
Manager-Administration at SDK
[May 2023 – April 2025]
Key Responsibilities:
Efficiently used QuickBooks to create Purchase Order confirmations, invoices, and packing slips
Oversaw inventory management and obtained competitive pricing for office supplies
Organized business correspondence and maintained records for production staff uniforms and water supply units
Streamlined filing systems, managed vendor relationships, and liaised with freight companies for shipping quotes. Oversaw daily administrative operations to ensure efficiency and effectiveness.
Developed and implemented streamlined processes for improved workflow.
Managed a team of administrative staff, providing training and support. Coordinated interdepartmental communication to enhance collaboration.
Implemented performance metrics to assess team productivity and effectiveness.
Facilitated office organization and maintenance to create a productive environment. Developed policies and procedures to standardize administrative tasks.
Established vendor relationships to negotiate contracts and service agreements.
Analysed operational data to identify areas for improvement and cost savings.
Ensured effective use of technology to support administrative functions.
Provided executive support to upper management
Resolved conflicts and addressed issues in a timely manner.
Cultivated a positive workplace culture through staff engagement activities.
Administrative Assistant at New York Life Insurance
[Oct-2021 to Jan-2022]
Key Responsibilities:
Check daily emails for clients.
Connect clients with their concerned vendors (e.g., APPS and Exam One).
Search for 'lab ticket' or barcode to confirm if the medical exam has been completed.
Log in to NYLI's main portal, NB21, to enter the lab ticket for each respective client.
Record all lab ticket data in an Excel spreadsheet on the computer.
Transfer the daily data to a shared Excel spreadsheet on One Drive for other staff to access.
Review the Google Calendar for scheduled appointments of agents daily.
Check the Google Calendar for scheduled internal staff meetings and share any updates with supervisors and managers.
Host the SOS platform on Zoom daily to connect NYLI agents with the relevant staff personnel for their inquiries regarding clients and policies.
Stay connected with all staff, including the manager and supervisor, via MS Teams for instant communication.
Make sure to have scheduled staff personnel for SOS on time on daily basis and that if someone else is filling up on their behalf in the event of absence of the scheduled staff notify the management personnel for other arrangements.
Keep a record of visiting agents [with non-scheduled appointments] on daily basis.
Maintaining MS calendar for upcoming events and meetings.
Research incoming documents and deliver to the appropriate party and/or route upload to the appropriate benefit case.
Send out correspondence to customers. Scan and upload documents into claim system
Guest Service Representative / Office Admin. at Studio6 extended stay, Dallas
[Dec-2011 to Jan-2020]
Key Responsibilities:
Welcome guests to the office and assist them with their inquiries regarding room rates, amenities, and hotel policies, including those for pets and visitors.
Provide guests with tours of the building and rooms upon request.
Maintain and securely administer confidential records.
Develop and maintain both a physical and digital filing system.
Update and maintain office policies and procedures.
Train new employees on assisting guests, using check-in software, and accurately calculating refunds for early check-outs.
Act as a mediator between current guests, housekeeping staff, maintenance personnel, and management, forwarding queries as needed.
Supervise housekeeping and maintenance staff.
Oversee the delivery of laundry supplies, room supplies, and remodelling materials.
Provide general administrative support, including processing incoming mail, answering phone calls, organizing and maintaining the office space and files, preparing and distributing weekly schedules, and ordering office supplies.
Check and respond to emails from suppliers.
Monitor and process emails from guests regarding online reservations and credit card authorizations.
Research and find the best air travel deals online as well as through travel agents.
Check and process emails from guests regarding online reservation and credit card authorization
Achievements: Recognized for excellent services and received many appreciations.
Academics:
Bachelor's degree in commerce with Computer Application, Gujarat University, India
Mechanical Draftsman from trade school, India
CIC from IGNOU
AutoCAD
Personal Details:
Language Known- English, Hindi, Gujarati
References: Can be provided on request
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