Financial Reporting Fast Food

Suzanne Chow

Sparks, NV 510-***-**** ********@*****.*** www.linkedin.com/in/suzannechow

Professional Summary

Detail-oriented Controller with 15+ years of expertise in financial management, accounting, and strategic leadership. Proven track record of driving financial performance, optimizing operational efficiency, and ensuring compliance with regulatory standards. Expertise in overseeing monthly and quarterly financial reporting, managing budget forecasts, and enhancing financial controls. Skilled in reducing aging balances, improving financial accuracy, and implementing process enhancements to achieve business growth and profitability. Work Experience

D&J Fast Food - Nevada, Inc. Reno, NV

Bookkeeper August 2024 – April 2025

● Record AR and AP for 8 fast food restaurants

● Analyze sales reports and post to QuickBooks

● Prepare monthly financial comparisons to budget and last year Titus MRF Services - Nevada, Inc. Reno, NV

Controller November 2022 - August 2023

● Analyzed monthly and quarterly reporting packages to pinpoint variances and discrepancies between budget, forecast, and actual figures, achieving 99% accuracy in reporting

● Prepared quarterly financial documents by completing journal entries, reconciliations, and account analysis, contributing to comprehensive general account management

● Reduced aging balances by 25% through targeted communication strategies with 5% delinquent accounts to secure over $1 million in outstanding funds

● Strengthened financial transparency, accuracy, and reporting efficiency through strategic process enhancements and rigorous reviews and audits of financial data

● Implemented automated financial reporting tools, reducing reporting cycle time and enhancing real-time data access for decision-makers

Career Sabbatical September 2021 – November 2022

• Took professional time off to help out my parents; remained up-to-date on financial knowledge and industry standards

Advanced Rx Management San Ramon, CA

Assistant Controller April 2021 – September 2021

● Managed the accurate and timely completion of monthly financial reporting packages, guaranteeing 100% compliance with regulatory standards and internal policies

● Oversaw reconciliation of banking activities, credit card processing, and preparation of sales tax returns, ensuring accuracy and adherence to financial controls

● Projected monthly cash expenditures through meticulous budgeting and detailed document reviews, optimizing financial planning and resource allocation

● Completed journal entries, reconciliations, and comprehensive account analysis to prepare quarterly financial documents, maintaining precision and transparency in financial reporting NFP Lafayette, CA

Controller November 2018 – September 2020

● Directed a high-performing team of 10 accounting professionals, supporting all financial functions for the West Coast Region, achieving 25% improvement in efficiency and accuracy

● Conducted analysis and due diligence for 15 acquisitions, facilitating informed decision-making and guaranteeing alignment with strategic objectives

● Collaborated with owners to calculate and evaluate earn-out agreements and payments, optimizing financial outcomes and fostering transparency in financial transactions Kaiser Permanente Oakland, CA

Finance Manager February 2017 – October 2018

● Led a team of 6 professionals supporting Benefits Accounting for TPMG staff, ensuring accurate and timely processing of monthly benefit premiums, reconciliations, and funding

● Identified and reported errors in Medicare Parts B & D, resulting in cost savings of $50K for Kaiser through proactive error detection and reporting to upper management

● Took charge of the review of contributions and loans for all TPMG physicians' plans 2 & 3, facilitating compliance and accuracy in financial transactions and reporting ATPA Alameda, CA

Director of Accounting September 2015 – May 2016

● Directed a team of 25 union employees, overseeing all operational aspects of the Trust Accounting Service Center, achieving 10% improvement in efficiency and accuracy

● Spearheaded the development and leadership of operational teams, ensuring on-time and accurate monthly financial reporting and year-end trust fund information

● Implemented strategic initiatives to streamline financial processes and enhance operational efficiency, resulting in improved performance and alignment with organizational goals G2 Insurance Services SF, CA

Controller October 2013 – September 2015

● Championed $1.1M revenue growth by identifying market trends, evaluating potential acquisitions, and executing purchase and transition strategies for 2 businesses

● Enhanced fiscal analysis and operational efficiency by generating monthly and quarterly financial statements, forecasts, and managing budgets for informed decision-making and strategic planning

● Improved agency management systems, producer compensation models, and training for practice leaders in collaboration with senior executives

Woodruff-Sawyer SF, CA

Assistant Controller October 2009 – October 2013

● Directed financial management functions including monthly and quarterly financial reports, budget forecasting, AR/AP administration, GL reconciliation, treasury, and payroll

● Spearheaded initiatives to drive company growth and profitability, enhancing shareholder relations by strategically partnering with the CFO

● Enhanced performances of 12 team members in trust accounting, general ledger accounting, and payroll through effective system enhancements, ensuring operational efficiency during periods of rapid growth Additional Experience

Woodruff-Sawyer Accounting Manager

Aon Accounting Manager

Skills

Accounting, Financial Planning, Forecasting & Budgeting, Strategic Planning, Audits, GAAP, SOX, IFRS, Cash Management, AP/AR, Financial Statements, Account Reconciliation, Process Improvements, Monthly Close Technologies

Microsoft Suite, QuickBooks, Great Plains, Salesforce, Concur, ADP, Cognos, Blackline Education

Bachelor of Science in Accounting & Finance San Francisco State University

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