Patient Care Healthcare Administrator

MARANA, US, ***** • *********@*****.*** • 520-***-****

NICOLE KING

Healthcare Administrator

PROFESSIONAL SUMMARY

Healthcare Administrator with over 15 years of extensive expertise in managing medical office operations, emphasizing team leadership and process optimization. Demonstrates a visionary approach in integrating remote team management with compliance and EHR system enhancements, while excelling in provider support, training, and credentialing. Committed to driving innovative solutions in healthcare settings, focusing on detail and efficiency to improve patient care outcomes. EMPLOYMENT HISTORY

ANESTHESIA PRACTICE MANAGER May 2025 - Present

Northwest Medical Center / CHS Remote + Onsite

• Managed provider onboarding, credentialing, and system integration.

• Oversaw HR functions including performance management, training, and compliance. MEDICAL TRANSCRIPTIONIST Sep 2022 - Present

Arizona Gastroenterology Remote

• Transcribed complex medical notes from physician audio.

• Maintained HIPAA compliance and updated records in EHR.

• Collaborated with providers via phone and email to ensure document accuracy. ADMINISTRATIVE OFFICER May 2023 - May 2025

SAVAHCS (VA Health Care System) Remote Eligible

• Directed HR, budgeting, and procurement operations for employee experience team.

• Chaired virtual national committees improving healthcare staff morale.

• Developed remote training programs and led internal audits. MEDICAL SUPPORT ASSISTANT / ADMIN OFFICER Oct 2019 - May 2023 SAVAHCS

• Managed surgery scheduling and patient coordination remotely during COVID.

• Led team of MSAs and assisted in hiring and onboarding across departments.

• Handled provider schedule conversion, triaging, and documentation. MEDICAL ASSISTANT May 2010 - Oct 2019

Arizona Gastro / Dignity Health / Northwest Medical

• Supported in-person and phone-based patient care coordination.

• Completed authorizations, audits, and helped train new staff. EDUCATION

BACHELOR OF SCIENCE, HEALTHCARE ADMINISTRATION Dec 2024 Pima Medical Institute

ASSOCIATE DEGREE, BUSINESS

Eastern Gateway Community College

ASSOCIATE DEGREE, HEALTHCARE ADMINISTRATION

Pima Medical Institute

Coordinated remote and hybrid orientation schedules and workflow tracking.Coordinated cross-functional training initiatives, fostering teamwork and ensuring compliance with industry standards across all departments. Analyzed HR metrics to identify training gaps, implementing targeted programs that led to noticeable gains in staff competency and patient care.

Maintained open communication with staff, nurturing a positive work environment and encouraging continuous professional development.

SKILLS

EHR Systems, HIPAA (Expert), Remote Management (Skillful), Medical Transcription (Experienced), Credentialing (Beginner), MS Office (Experienced), Quality Improvement (Skillful), ADPAC (Skillful), VATAS (Skillful), Timekeeping (Experienced), Provider Support (Expert), Training (Experienced), Team Leadership (Skillful), Process Improvement (Skillful), Budgeting (Skillful), Project Management (Skillful), Workflow Optimization (Skillful), Regulatory Compliance (Skillful), Risk Management, Staff Development, Patient Advocacy, Strategic Planning, Operations Management, Financial Analysis, Data Analysis, Health Informatics. LINKS

LinkedIn: www.linkedin.com.

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