Data Entry Customer Service

Tamila Robins

**********@*****.*** 1-832-***-**** Houston, TX https://www.linkedin.com/in/tamila-robins-ab799124/ SUMMARY Dedicated professional with 12 years of diverse experience including roles as Office Assistant, Billing Specialist, and Office Services Assistant. Proven skills in document preparation, heavy data entry, operating office machinery, and maintaining organized filing systems. Eagerly seeking a role in General Office and Document Prep to leverage expertise in office operations and customer service.

WORK EXPERIENCE

Just Real Kare Houston, TX

Personal Care Attendant Sep 2009 - Dec 2024

• Deliver high-quality in-home care to a client with diminished self-care capabilities, ensuring optimal comfort and safety.

• Managed meal preparation duties, adhering to nutritional guidelines and specific dietary needs.

• Oversaw laundry tasks and aided with personal care requirements, enhancing the client's well-being and hygiene.

Robins Childcare & Home Health Services

In Home Care Provider Jun 2020 - May 2023

• Assisted clients with daily personal care routines, ensuring comfort and dignity.

• Conducted comprehensive home cleaning, ensuring a safe and sanitized environment for clients.

• Prepared nutritious meals and provided academic assistance, facilitating overall well-being and development.

• Maintained detailed daily reports, fostering effective communication and transparency with clients' families.

Just Real Kare

Billing Specialist Apr 2019 - May 2020

• Verified personal care attendants' visits to clients, ensuring accuracy and adherence to policies.

• Managed billing for verified time, meticulously checking billing rates for correctness, leading to enhanced financial accuracy.

• Balanced heavy data entry tasks with providing high-quality customer service both telephonically and in-person.

Robert Half Legal

Office Services Assistant Jun 2018 - Jan 2019

• Executed specialized mailroom responsibilities, ensuring efficient distribution and management of correspondence within a legal setting.

• Maintained multi-floor copier machines, routinely inspecting and troubleshooting to guarantee uninterrupted services.

• Handled the delivery of incoming packages, ensuring timely and accurate distribution within a busy office environment.

A-1 Personnel

Office Assistant Sep 2014 - Aug 2017

• Managed visitor interactions through phone and in-person communication, ensuring efficient direction and security adherence through effective use of the telecommunications system.

• Executed specialized clerical tasks, including record-keeping, document scanning and indexing, and data entry, contributing to the efficient management of the company's information systems.

• Maintained comprehensive and up-to-date filing systems by adding new entries, modifying or purging outdated information, and confirming file completeness, leading to improved information accessibility and accuracy. Houston Community College System - Floater Houston, TX Computer Lab Assistant/Receptionist Apr 2014 - Jun 2014

• Delivered exceptional customer service by providing technical support to students, faculty, and staff, solving a wide range of technical issues both onsite and through phone inquiries.

• Demonstrated adaptability and continuous learning by staying up-to-date with campus technology changes, familiarizing myself with new software and hardware applications, and efficiently researching unfamiliar technical inquiries.

• Undertook administrative tasks such as document scanning, typing, and extensive data entry, while also proficiently operating various office machinery. EDUCATION Houston Community College

Business Technology/Microsoft Office

SKILLS Customer Service • Avid Researcher • Collaborator • Social Media Navigator • Adobe

• Calendar Maintenance • Active Listening • Data Entry • Switchboard • Internet Research • Answering Phones • Computer Hardware • Document Management • Clerical Skills • Detail Oriented • Data Entry • Scanning • Compliance • Communication Skills • MS Office • Accuracy • Database • Skills: Document Management • Time Management • Organizational Skills • Microsoft Office Proficiency • Filing and Archiving

• Problem-Solving • Multitasking • Attention to Detail • Problem Solving

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