Customer Service Accounts Payable

Projects: Entrepreneur

Marketing Plan

Shark Tank Entrepreneurship

Project

References

Available upon request

EXPERIENCE

SKILLS

Manage Accounts Payable

Account Reconciliations

Project Management

Financial Reporting

Attention to details

Data Management

Customer Service

Budget Planning

Microsoft Office

Communication

Accounting

Teamwork

EDUCATION

Saint Peter’s University

Jersey City, NJ

Bachelor of Science in

Accounting

EOF Program

Development School of Youth

Newark, NJ

Account Clerk Township of Irvington Irvington, NJ 5/2021 – Present

• Perform bank reconciliations, ensuring accuracy by verifying Edmunds matches monthly bank statements

• Process liens and manage delinquent taxes/sewer accounts, maintaining meticulous records and compliance with regulations.

• Handle centralized banking operations, including deposits, withdrawals, and reconciliations, optimizing financial workflows

Security Saint Barnabas Livingston, NJ 8/2019 - 5/2021

• Safeguarded premises during and after operating hours, ensuring the safety and security of staff, patients, and visitors.

• Managed transportation of specimens to the main hospital, adhering to strict protocols and maintaining sample integrity.

• Assisted patients by facilitating appointments and consultations, demonstrating empathy and professionalism in all interactions.

Driver Buy Wise Union, NJ 12/2018 - 04/2019

• Delivered car parts to local mechanics and dealerships, prioritizing timeliness and delivery accuracy.

• Handled monetary transactions with proficiency, accepting payments via cash, credit card, or check, and maintaining detailed records.

• Maintained a reputation for exceptional customer service, resolving issues promptly and ensuring customer satisfaction.

Manager Dreamz Catering East Orange, NJ 4/2017 - 1/2019

• Managed daily operations, including customer service, inventory management, and financial transactions, ensuring smooth workflow and profitability.

• Implemented innovative strategies to enhance profitability and customer satisfaction, resulting in increased revenue.

• Demonstrated leadership by supervising staff, providing training, and fostering a positive work environment. South Amboy Adult Day Care Center South Amboy, NJ 6/2017 - 3/2018

• Conducted exercises and assisted elderly participants, promoting physical well-being and social engagement.

• Facilitated communication by translating in Creole during doctor visits, ensuring an effective understanding of medical information.

• Actively recruited elderly citizens from senior homes and health fairs, expanding program participation and community outreach.

Sales Associate Boost Mobile East Orange, NJ 4/2016 - 4/2017

• Demonstrated product knowledge and promoted additional services to enhance customer experience and drive sales.

• Maintained store cleanliness and organization, contributing to a welcoming and professional atmosphere. Dietician Cranford Nursing Home Cranford, NJ 5/2013 - 3/2015

• Prepared and served nutritious meals and snacks to elderly residents, adhering to dietary restrictions and preferences.

• Collaborated with healthcare professionals to ensure proper nutrition and hydration for residents, contributing to their overall well-being.

Office Manager/Receptionist Flame Cut Steel Bayonne, NJ 12/2012 - 4/2013

• Managed front desk operations, including answering phone calls, scheduling appointments, and greeting visitors.

• Maintained accurate records of business transactions and job information using QuickBooks, ensuring data integrity and accessibility.

Volunteer

Nadege Francis

Newark, NJ 201-***-**** ********@***********.***

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