Kennitra Townsend
Arlington, TX *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Housekeeper
THE CONSERVATORY KELLER TOWN CENTER-Keller, TX
September 2024 to Present
Housekeeper
The Cleaning Authority-Mansfield, TX
December 2022 to Present
Home cleaning specialist
Environmental Services
UT Southwestern Medical Center-Dallas, TX
August 2022 to November 2022
Discharge housekeeper
Picker/Packer
GEODIS-Dallas, TX
November 2021 to January 2022
Picking and packing orders for client Kohls
Funding Analyst
Best Price Auto Sales-Haltom City, TX
October 2011 to June 2018
* Review motor vehicle contract documentation for completeness and compliance with state and federal laws; and adherence to internal company policies and procedures.
* Conduct verifications with external entities, including consumers, dealers and others, to validate employment, income, insurance, collateral, and other approval terms.
* Very familiar with fraudulent stipulations (check stubs, Job verifications, bank statements, and bills)
* Communicate and interact, both written and verbally, with a wide array of audiences in a professional, concise and positive manner.
* Understand the dealers importance on wanting and contracts funded.
* Understand and overcome obstacles that negatively impact customer satisfaction to dealerships and applicants.
* Recognize opportunities, and expedite escalated issues in a timely manner for further review to help maximize the process
* Understand company objectives by consistently meeting company standards for overall loan production.
* Understand team objectives and how to contributes to the team goal.
* Work diligently to help the team reach goals, including assisting other teams in the department as needed.
* Maintain attention to detail to ensure loan processing is accurate and within compliance Education
High school diploma
Eastern Hills High School-Fort Worth, TX
August 2000 to May 2001
High school diploma
Dunbar High School-Fort Worth, TX
August 1997 to May 2000
High school diploma or GED
High School
Skills
• Lead generation
• Excel
• CMMS
• Typing
• Computer literacy
• Training & development
• Telecommunication
• Client services
• Word
• Multitask
• Assembly
• Office experience
• Computer Networking
• Data collection
• Hotel experience
• Analytical
• Sales (8 years)
• SAP
• Access Proficiency
• Documentation review
• Materials handling
• Food industry
• Sales
• Customer service
• Leadership
• Supervising experience
• Merchandising
• Fine dining experience
• Administrative experience
• Classroom experience
• Customer Service & Call Center Proficiency
• Ability To Collaborate In A Team Environment
• Visio
• Writing skills
• Attention to detail
• Data entry
• Clerical Proficiency
• Social media management
• Relationship management
• Phone etiquette
• Hospital experience
• Clerical experience
• Pricing
• Hospitality
• Security
• High-end sales
• Patient care
• Telemarketing
• Computer networking
• Restaurant experience
• Mopping
• Janitorial experience
• Customer support
• Time management
• Environmental Services
• Call Center
• Personal assistant experience
• Trash removal
• Microsoft Word
• Customer relationship management
• Document management
• Office cleaning
• Upselling
• High Call Volume & Data Entry Proficiency
• POS
• Marketing
• Time Management in Fast-Paced Environment
• Goal-Oriented, Results-Driven & Self-Motivated
• Filing
• Forklift
• Kitchen experience
• Custodial experience
• Analysis skills
• Financial sales
• Management
• Windows
• Team management
• Senior care
• Microsoft Access
• Dusting
• Computer skills
• Pastry experience
• Resident's rights
• Succession planning
• Inventory Proficiency
• Software troubleshooting
• Dangerous goods
• Sales support (8 years)
• Order entry
• Industrial facility cleaning experience
• Food service
• Maximo
• Conflict management
• Disinfecting surfaces
• Financial analysis
• Appointment scheduling
• Photography
• Guest services
• Organization, Presentation & Verbal/Written Skills
• Data/Financial Analysis & Project Management
• Communication & Listening Skills Proficiency
• PowerPoint
• Prioritize
• Quantitative
Languages
• English
Certifications and Licenses
Hazardous Waste Operations & Emergency Response Training Confidential Clearance
Property & Casualty License