Customer Service Call Center

Felicia Blackman

Hempstead, N.Y.

516-***-****

*******.********@***.***

Experience

Library Assistant

Nassau Community College 04/2013 - 08/2024

Garden City, NY

Provided customer service and was involved in training [x] new team members each month

Help & Teach students locate books they need by using computer to get their information and how to locate them on the shelves

complete shelf reading once a week to make sure books are in correct spot when trying to be located

Explain library rules if needed

If students have a fine for late fees