Senior Sales Contact Center

Mark E. Mickelson

Chantilly, VA ***** 540-***-**** ********@*****.*** Linkedin/in/markemickelson

Senior Sales Professional

Trained engineer with appreciation of technology's ability to solve business problems. Team player with proven track record of listening to customers business needs to position solutions that address those needs. Managed many sales teams in the US and globally meeting all quota requirements. Strong background working with Enterprise, Federal customers, SI’s, SP’s and Partners, addressing their business requirements to close opportunities.

Core Strengths

Senior Sales Executive Individual Contributor Solution Integrator Service Provider Enterprise Federal Partner Cloud Security Services IT Infrastructure UCC Data Center Contact Center Audio Visual Voice Mobility Staffing

Employment Experience

Organizational Communications, Inc (OCI) Herndon, VA

A Federal proposal consulting company

Director of Sales Mar 2023 - July 2024

Successful hunter in the Federal Space

Providing Federal proposal consultants for Federal Contractors

Focused on Federal Opportunities, NASA SEWP VI, Oasis +, CMS Mids, ITES-2

Notable wins with, Mantech, Leidos, SMX, Saic, Noblis, SRI, Acuity, Accenture

Vision Technologies Herndon, VA

A technology solutions based company

Director Sales Mar 2022 - Mar 2023

Hunter to build up NOVA space

Focused on selling technology solutions into Enterprise/, Federal customers

AV, Networking Solutions, Physical Security, Telephony Solutions

Cogent Communications Herndon, VA

A Tier 1 ISP focused on Netcentric ASN companies

Global Account Manager June 2020 – Feb 2021

100% hunting, Global Prospects

Focused on selling DIA, Ethernet, VPLS and Colocation Solutions

ORock Technologies Reston, VA

A technology company that offers Cloud Solutions

Director, Federal Channels Jan 2020- Mar 2020

Lead on a module of Federal Systems Integrators selling to-with-through the entire portfolio of ORock Cloud solutions.

CenturyLink Herndon, VA

A technology company that offers communications solutions

Account Director II March 2018 – September 2019

Lead on a module of Federal Systems Integrators selling to-with-through the entire portfolio of CenturyLink solutions. Collaborated with engineering, finance, legal and operations to ensure the product solutions were configured and deployed in the timeframes required by the FSI.

·Success with L3 and Iron Shield selling DIA and Wave solutions.

·Success with new business from FSI’s that had gone silent.

Verizon/Terremark Ashburn, VA

Multinational telecommunications conglomerate

Director Federal Channel August 2012 – March 2018

Managed a group of Federal System Integrators selling Verizon’s services and solutions through to Federal Agencies. Working with legal, finance, operations and engineering to managed complex solutions.

·Success with Lockheed Martin on the VA Baltimore Data Center.

·Success with Ribbon on Pentagon, By Light on VA

·Achieved Verizon’s President Cabinet awarded for ranking in the top 3% of sales by volume.

Cisco Systems Herndon, VA

American multinational technology conglomerate

Manager Partner Operations September 2010 – August 2012

Manager of Cisco Service Provider and Federal System Integrator teams for the Cisco Federal Channel. Managed a team of 6 Channel Account Mangers, including training, company updates, comp plans, account management and Senior Leadership meetings. Managing teams SFDC funnel/forecast, one on one’s, product rollouts, marketing programs and expense management.

·Directed channels team’s success in supporting Verizon, Terremark, ATT, Unisys, Booz Allen Hamilton and Harris.

·Supervised SD-Wan rollout, UCC partner training, Contact Center channel Web-Ex training program and channel EOL training.

Global Account Manager June 2007 – September 2010

Global lead for World Bank, IADB, IMF and T.Rowe Price. Directed global SFDC pipeline/forecast, marketing/operations/legal and engineering. Coordinated all executive alignment, global alignment, customer events, engineering updates and marketing programs.

·Secured $64M Global UCC contract with World Bank including Telepresence, security services and auxiliary services required for deployment.

·Finalized $15M UCC/Contact Center contracts with T.Rowe Price resulting in 240% of assigned quota.

Education

Illinois State University Normal, IL

Concentration - Chemistry

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